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Rated 3.9 out of 5 by 16 reviewers.
Rated 4.0 out of 5.0 by Clean, comfortable, great staff One of my favorites; I stay here frequently for work; Love the location - close to Dark Horse Brewing, and Firekeepers Casino! Only complaint I've had is the slippery, worn-out belts on the treadmills in the exercise room - LOVE that the exercise room is open 24x7! June 14, 2013
Rated 5.0 out of 5.0 by Great time I came to town for a wedding and really enjoyed my stay! The staff is wonderful and the hotel is very clean! June 5, 2013
Rated 4.0 out of 5.0 by Clean and comfortable I have stayed at this hotel many times. I find it to be clean, comfortable and overall good value. It is a moderate distance from Battle Creek where I was working, but in relation to the Battle Creek hotels, this hotel is superior so I didn't mind driving the extra distance. May 30, 2013
Rated 5.0 out of 5.0 by Great service, clean room It was such a beautiful night that everyone wanted to go outside. There were only two benches and people had no place to sit. Suggestion is to add more benches or some type of sitting area for those special summer nights. May 23, 2013
Rated 5.0 out of 5.0 by Excellent Service By far, the shining star of this establishment is Shirley the hotel manager. She is there with a smiling face to help you with any concern or issue. She goes above and beyond to make your stay the best experience it can be. She truly is an asset to the Holiday Inn franchise. Our group of approx 25 rooms stayed for 4 days, and I would stay there again. May 22, 2013
Rated 1.0 out of 5.0 by Worst Holiday Inn Express I have stayed at I have stayed here twice this month because of business. Both times have been horible. The first time I checked in I was given a room that had been smoked in. I went to the desk to ask for another room and was offered nothing for the inconvenience. I was not offered a upgrade even though I am a platinum elite member. I have never been reconized by this hotel for being a platinum member or offered upgrades either time I stayed here. The room I was given was average, but the bed made noise everytime you moved. I was on the second floor and could here the guest above everytime he got up and moved around. For my second trip I returned with a coworker. We tried to check in early on lunch, but were unable to. The woman at the front desk shot us down right away with out even checking to see if any rooms were ready. I knew they did not have to let me check in early, but other hotels have if roos are ready. She acted like I was a fool for even asking. I booked 2 rooms and had them put 1 in my coworker's name. Both rooms were the same price. My room had two queen beds his had one. I ended up switching rooms with him because he had his family with him. The room I moved to (215) was a joke. They should be ashamed to rent this rom out! The room is small because it has the elevator running through it. Other Holiday inn Expresses have used this space better. They use it for storage or laundry space, or tear down wall to make room next door bigger. They are just trying to squeeze extra money out of the place. In the week between my stays, I stay at another Holiday Inn Express that was far better than this one. May 10, 2013
Rated 5.0 out of 5.0 by Marshall We stay several times a year at this Holiday Inn Express property. The rooms are always extremely clean. The staff very friendly and helpful. April 25, 2013
Rated 3.0 out of 5.0 by OK Stay Just OK for the money. Need some updates. Not the usual HI Express. April 14, 2013
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