Rated 3.9 out of 5 by 122
Rated 4.0 out of 5.0 by TT13 Great service
My husband and I stayed here on either side of our cruise. The location is great if you are cruising from the Port of Miami. The port is close but not in walking with luggage distance. A taxi ride is not very expensive though. This hotel has no shuttle service. The staff were all very friendly and willing to help in any way. Our first room overlooked the port and was very nice. We had a whole different experience however with the room at the end of our cruise. It was small, old in need of some major updating! This room seemed like it was a whole different hotel compared to the first one!
May 15, 2013
Rated 5.0 out of 5.0 by CruisinHappily A GREAT Stay..
We arrived to a pleasant surprise.. an upgrade to a corner suite! The room was excellent, the views breathtaking.
The staff was courteous and very helpful whether it was checking us in or recommending a restaurant.
And special mention to the concierge who located the phone I left behind and arranged to have it shipped back to me. THANK YOU!
May 15, 2013
Rated 5.0 out of 5.0 by GT80 1 Night stay after cruise
Lovely hotel, very friendly staff, location excellent, would stay again.
May 12, 2013
Rated 5.0 out of 5.0 by JRoller68 Great room
One night stay for the Heat playoff game and I used my Priority Club points for a room and it was great, not just a standard room with bed only. Mini-fridge and microwave and a great view of Biscayne Blvd. Wonderful room and experience.
May 12, 2013
Rated 5.0 out of 5.0 by NeetsieD Perfect!
Friendly, accommodating staff and great amenities. The bed was the most comfortable we have ever slept on in a hotel! We will go back for a stay in Miami soon!
May 10, 2013
Rated 4.0 out of 5.0 by Bonymarony Great view of harbor and location; room was clean and comforable
I have a couple of suggestions: please put easy to understand directions to new air/heat control. Offer coffee in lobby for those of us who have very early flights before restaurant is open.
May 8, 2013
Rated 5.0 out of 5.0 by lewis24 Great Service
I would recomend this stay to anyone. Perfect location and GREAT customer service and good tasting food. Rooms were great and beds very comfortable and clean.
May 6, 2013
Rated 2.0 out of 5.0 by KathyLL73 Hotel Stay :(
I would recommend this hotel if you need a place to stay for 1-2 nights to catch a cruise, ( Its close to the Port and Bayside market.) The hotel restaurant was excellent. But....the staff at the hotel wasn't very friendly and one of the hotel elevator wasn't working. Ended up using the stairs a lot, instead of waiting for elevator. The treadmills in the gym needed to be serviced. The belts were slipping. I reported this to the front desk and nothing got done about it.
April 29, 2013