Rated 1.0 out of 5.0 by alleinreisender Ein unvergesslicher Service
Da ein Gast seine Badewanne hat überlaufen lassen, wurden die Wände auf meiner Etage dauerhaft (24h *7Tage) mit mehreren Lüftern angeblasen.
Mir wurde trotz der Lärmbelästigung kein Ersatzzimmer angeboten.
Ein unvergesslicher Service.
May 9, 2013
Rated 5.0 out of 5.0 by littlericky great place to stay
No matter how much I travel, this hotel seems to always exceed my standards, from the hotel staff to the mgmt, they all go out of their way to make you feel like family and make your stay feel more a visit home than a business trip. I really enjoy this hotel and all it has to offer.
May 8, 2013
Rated 5.0 out of 5.0 by MADDAWG64 TIFFANY AT FRONT DESK
I HAVE STAYED AT MANY HOLIDAY INNS THIS YEAR! NOONE HAS TREATED ME WITH MORE KINDNESS THAN TIFFANY! SHE WENT WAY BEYOND HER CALL OF DUTY TO MAKE SURE I FELT AT HOME! I AM NOT ONE WHO WRITES REVIEWS BUT I MUST DO SO FOR THIS GREAT CUSTOMER SERVICE! TIFFANY ACTUALLY REMEMBERED ME FROM A PREVIOUS STAY AMD EVEN REMEMBERED MY NAME. THIS REALLY MADE ME FEEL IMPORTANT! ON TOP OF THAT SHE KNEW THE ROOM I PREFERRED AND WENT THE EXTRA MILE IN EVERY WAY TO MAKE SURE I. WAS TAKEN CARE OF. EVERY TIME I PASSED HER IN THE LOBBY SHE ASKED ME IF THERE WAS ANYTHING I NEEDED! THE BEST THING ABOUT IT WAS SHE DID SO WITH A SMILE ON HER FACE AS IF SHE ENJOYED HAVING ME STAY THERE! I WILL COME BACK MANY TIMES BC OF TIFFANY!!!
May 3, 2013
Rated 5.0 out of 5.0 by PXBUF EXCELLENT HOSPITALITY
I HAVE STAYED 3 YEARS BEFORE AND RECENT FOUND NO CHANGE IN SERVICE. IT'S ALWAYS A COMFORTABLE PLACE TO STAY.
ONLY SUGGESTION IS TO CHANGE / ADD RESTAURANT MENU. SINCE WE STAY FOR LONGER PERIOD HELP US NOT TO GO OUTSIDE FOR FOOD.
May 1, 2013
Rated 4.0 out of 5.0 by Traveller4 Happy Traveler
Enjoyed our stay. Did not try the restaurant because of the reviews of people leaving stating food was cold (buffet) and took way too long to just get your check. Upon check-in, front desk staff was not very friendly.
April 29, 2013
Rated 5.0 out of 5.0 by GreenMeanie Location Location
Wonderful historic District location, walking distance to many points of interest. Great city views from top of the building lounge and parking next to building a plus and nice restaurant. Very friendly and helpful staff with incredible housekeeping. Great amenities for meetings and airport shuttle van. Newly decorated and comfortable rooms. If ever returning to Mobile, this is the best place to stay. Love the great folks at this hotel.
April 13, 2013
Rated 5.0 out of 5.0 by Marygo great experience
the staff is very friendly, professional and ready to help you with anything you need. Hotel is very clean and in the middle of downtown, close to museums and the convention center and colliseum.
April 12, 2013
Rated 4.0 out of 5.0 by Janice60 Room was good and the service was good but...
I was a little shocked at this day and time to discover no complimentary breakfast or coffee, other than the room coffee.
Most hotels these days offer both.
April 12, 2013