Rated 5.0 out of 5.0 by Paul4 A long Mother's Day Holiday 2013
My family have been InterContinental Patrons since my birth, and I have gladly, proudly and smartly carried on this wonderful tradition to this day. Our first stay at the InterContinental Clement Hotel, perfectly located on the historic Cannery Row and adjacent to the world class Monterey Aquarium, was over Three (3) years ago - and suffice to say - as this past week was our fourth visit to the property - we love everything about it! Mr. Turner (the Hotel's General Manger) runs the Hotel seamlessly. What we have always admired about The Clement is the consistency of excellence from the moment you arrive to after your departure. Sebastian oversees the front Desk with expert detail and this holiday, we were greeted by the very welcoming and professional Jameson and Thomas. As usual, as Ambassador Members, check-in was expeditious with our few recorded preferences were noted and addressed. Ocean View, Two Beds, Fireplace, NY Times: Check,check, check, check and check! We're always in our room within minutes and without lifting a finger! The beds are remarkably comfortable and the linens luxuriously indulgent. The bathroom, modern, elegant and ALWAYS decorated with a impressive Phalaenopsis Orchid, and countless thick, thirsty towels. Morning brings an excellent breakfast in the sleekly designed, soothing and beautiful 'C' Restaurant. with a stunning view of the bay and ocean beyond. Whether it's Eggs Benedict (with Sun dried Hollandaise), Fresh Berries with Yogurt, various omelets and or pancakes - everything is always delicious, served hot and with a friendly smile. Dinner is the same, but with an impressive, varied menu and enviable wine list to boot. We're always sad to leave, but know that we'll be back at least twice each year. Great value for the money, and among our favorites of the many InterContinental properties around the globe, that we've had the great privilege to visit. Do yourself a favor, next time you visit the Monterey Peninsula, Carmel-by-the-Sea, Pebble Beach or Carmel Valley - book a room at the Clement, You will not regret it.
May 21, 2013
Rated 5.0 out of 5.0 by justtraveling One of the best Intercontinental hotels
Modern hotel in perfect location. Stands out compared to other Intercontinetal hotels visited the same week.
May 20, 2013
Rated 5.0 out of 5.0 by EZwalker Location & Service
Wonderful time, staff was xlnt, location on the water & for visiting the Aquarium was perfect. Would definitely recommend and stay again.
May 19, 2013
Rated 5.0 out of 5.0 by loraine84 A Great Stay
Our overall experience was very good.
We also had dinner in the hotel's dining room, and the food was
excellent. The hotel staff was extremely helpful.
We had room service as well, and that was delicious. We are so pleased we discovered this hotel and plan on returning soon when we visit the Monterey area.
May 19, 2013
Rated 4.0 out of 5.0 by winpop Awesome location
Perfect location. Staff is very helpful. Try the breakfast. Best I've had. In fact, you can't go wrong with the restaurant here. It is pricy, but well worth it given the other non-memorable restaurants in the area. Loved that we could walk anywhere on Cannery row and pick up the nature trail through town. Seating area by the bay is very nice. Take a bottle of wine and create a memory.
The only negative is the thin walls. I travel a lot and take ear plugs. We live in a small, quiet town and can be bothered by traffic noise since we don't have any. Not talking about that kind of noise, but the kind that emanates from the room next door -- e.g. TV and baby crying. We could hear everything being said. There is probably a review complaining about the noise we made -- ;) This is really the main problem and we were somewhat surprised since it is upscale and very new.
For us the other downside was no laundry facility and no fridge. We like those amenities, but recognize that not every hotel offers them.
I would say that this is one of the few in the area that has A/C. Given the unseasonably warm temps that was actually helpful. Would not have wanted to spend the same price and been in a nearby hotel without A/C. Note it's not helpful when staff tell you that they almost never need it. And, here you will never hear that excuse.
Staff is awesome. They remember your name and are friendly. Valet was very efficient in bringing up cars. They treat you right without being overpowering in any area.
Would definitely recommend a stay here for anyone in the Monterey area. Did I mention the views? Stunning. If you are going to stay in Monterey, stay here.
May 13, 2013
Rated 4.0 out of 5.0 by traveller325 Lovely Monterey
Everything was very nice. The room was superb, the bed comfortable, the view incredible, the staff very pleasant. The front desk clerk was very accommodating and helped me secure the room I wanted. He was a bit concerned that the wedding reception being held that night might be a bit noisy but, honestly, we didn't even know there was a reception going on. Of course, it seemed to be over by 10 p.m. -- didn't go on into the wee hours with drunken participants making it miserable for other guests.
The only complaint is that the fireplace is on an automatic shut-off and did so every 15 minutes! Not too relaxing to constantly need to be turning it on. I did tell the front desk about this but nothing was done.
Had dinner one night at the C Restaurant. The scallops were fabulous.
May 13, 2013
Rated 2.0 out of 5.0 by prince79 regarding bill charge
I booked the trip online using my triple AAA discount. When I checked in, I showed my memebership card and the staff said okay. When I got the receipt, the room price was different (more expensive).
I tried to call the hotel later, and i was transferred 4 times and had to repeat the story over and over again. Finally, I left a voice message on someone's phone (supposly accouting departmetn) and obviously no answer which I don't expect to get from the experience that I was just having.
The hotel location is great and room condition was excellent. However, this kind of service is not acceptable.
May 9, 2013
Rated 5.0 out of 5.0 Delighted
The location is perfect especially if you have kids as there is no walk to Cannery Row, your right there, shops, restaurants, history, everything.
The room was clean and very nice, and my wife enjoyed the separate "soaking tub" in the luxury bathroom. The beds were very comfortable and the fireplace was a nice touch. All the amenities in the room were exceptional as well.
The staff was polite and attentive. I probably wont stay any place else when I go to Monterey.
May 6, 2013