Rated 3.8 out of 5 by 16
Rated 5.0 out of 5.0 by Morgan77 Great Place to Stay
Although this location did not rank as high as a close by sister location, I was pleasantly surprised by the superb service and accommodations. They were far superior to the other property although rank less.
The check in was fabulous and she immediately recognized the Platinum status. A great experience!
May 6, 2013
Rated 4.0 out of 5.0 by JimBlfo Great room, helpful staff, close to airport
Everything spotlessly clean. Front desk very helpful - returned rental car at midnight and got picked up at car rental location by hotel shuttle. Shuttled to airport in morning. They did however not set requested wake up call, but I always set alarm on phone as well so no big deal.
May 1, 2013
Rated 1.0 out of 5.0 Shuttle/Smoke
First I had to change rooms because of the smoky 4th floor, even though I was in a non-smoking room.
Upon return to the airport on Sunday, April 28 I called the hotel to request a shuttle. I was told it would be 10-15 minutes. I was not originally told that a shuttle from Staybridge would get me so I guess I missed it. Then after 4 phones and being reassured the shuttle was on the way, the shuttle finally returned 45 minutes after the original call. This was unacceptable considering the 10-15 minute promise.
I would not stay at this hotel again, nor recommend it to others.
April 29, 2013
Rated 3.0 out of 5.0 by EricaW Noisy
The noise of the traffic and airplanes was not buffered at all. The toliet seat was broken in our room.
The Priority Club Member reception was some dried up cheese and awful crackers.
Didn't find the value in this property at all. Have paid less elsewhere and had FAR better experiences.
Location was good for getting to the airport early the next morning.
April 25, 2013
Rated 5.0 out of 5.0 by PDenning RDU
One of the best Holiday Inn properties in which I stay. Always my choice when flying out of RDU. Great staff.
March 26, 2013
Rated 5.0 out of 5.0 by BrightWriter Great staff and rooms
I went to this hotel because of a book conference. If I lived closer to the area, I would definitely have another conference here or just get a room here for a weekend just because. The room was clean and comfortable. Temperature perfect! Often I'm either too hot or too cold in a hotel room. Not this one.
The staff was absolutely amazing! All of them smiled and spoke to you as you walked by. I would definitely come back to this hotel and would recommend it to other people.
March 15, 2013
Rated 4.0 out of 5.0 by MWeaver Great service and friendly staff
This is a great hotel that has a wonderful staff who are willing to help in any way. I have never had a bad stay at this property.
March 13, 2013
Rated 1.0 out of 5.0 by John1939 Bad decision making
I stsy at this hotel all the time and have always gotten points, Either give me the points or I will never stay here agsin.
March 8, 2013