Rated 4.0 out of 5.0 by 3JandA GREAT place to stay
This was a very relaxing place to stay. The staff was exceptional, especially the young man at the front desk (Thomas I think) and the dining room hostess for breakfast. I had a problem with my door and the entire staff was very helpful from management and beyond. Absolutely GREAT! The rooms were very comfortable and the beds led to a fabulous night of sleep. The meals were delicious, but I think I was most impressed with breakfast. There was a great variety and it was delicious! My son loved the pool and during our stay, we didn't have to leave much, because everything we needed was under one roof. Very convenient.
June 7, 2013
Rated 4.0 out of 5.0 by zwelch85 Good Stay-Not for someone who has electonics!
I travel to the area a lot for business, and normally stay at the Holiday Inn Express, but decided to stay at the Holiday Inn this time, but was disappointed. My biggest disappointment was the lack of outlets in the room for electronics. I was unable to find ONE outlet any where near the bed so I could plug my phone in next to my bed for the alarm clock. I would think in today's electronic world outlets would be abundant. For future stays I will be staying at the Holiday Inn Express.
June 5, 2013
Rated 1.0 out of 5.0 by LPG1 No Airconditioning
While the location is excellent for its proximity to the Airport, I found the desk staff to be completely uninterested in assisting me. I was assigned to a room where the A/C did not function. At first I thought it was me no knowing how to use the remote for it. However, regardless of the setting, the unit would not work. When I called the front desk at around 11:20, the clerk told he did not have anyone around who could look at it, but would come up as soon as they could. At 12:15 I went downstairs to just ask for another room at the point and when I got there, apparently the individual I spoke with went home and did not record my call or let his replacement know that there was an issue. Thankfully there was one room available, and while the A/C did work, it could not be adjusted, so the room was around 66* - better than the alternative I guess.
In the morning when I was checking out and I told the individual about the situation, they pretty much said that's a shame.. not that they would report, it etc.
May 28, 2013
Rated 5.0 out of 5.0 by Morgan77 Great Place to Stay
Although this location did not rank as high as a close by sister location, I was pleasantly surprised by the superb service and accommodations. They were far superior to the other property although rank less.
The check in was fabulous and she immediately recognized the Platinum status. A great experience!
May 6, 2013
Rated 4.0 out of 5.0 by JimBlfo Great room, helpful staff, close to airport
Everything spotlessly clean. Front desk very helpful - returned rental car at midnight and got picked up at car rental location by hotel shuttle. Shuttled to airport in morning. They did however not set requested wake up call, but I always set alarm on phone as well so no big deal.
May 1, 2013
Rated 1.0 out of 5.0 Shuttle/Smoke
First I had to change rooms because of the smoky 4th floor, even though I was in a non-smoking room.
Upon return to the airport on Sunday, April 28 I called the hotel to request a shuttle. I was told it would be 10-15 minutes. I was not originally told that a shuttle from Staybridge would get me so I guess I missed it. Then after 4 phones and being reassured the shuttle was on the way, the shuttle finally returned 45 minutes after the original call. This was unacceptable considering the 10-15 minute promise.
I would not stay at this hotel again, nor recommend it to others.
April 29, 2013
Rated 3.0 out of 5.0 by EricaW Noisy
The noise of the traffic and airplanes was not buffered at all. The toliet seat was broken in our room.
The Priority Club Member reception was some dried up cheese and awful crackers.
Didn't find the value in this property at all. Have paid less elsewhere and had FAR better experiences.
Location was good for getting to the airport early the next morning.
April 25, 2013
Rated 5.0 out of 5.0 by PDenning RDU
One of the best Holiday Inn properties in which I stay. Always my choice when flying out of RDU. Great staff.
March 26, 2013