Rated 5.0 out of 5.0
by jerry3700 Impressive
Spent one night here while on vacation in Nashville and we were really impressed. The rooms were really clean and seemed larger than other HIE's that we have stayed at. The biggest + to us was the pool was outside so we didn't have the smell of chlorine lingering in the lobby and dining area. Staff was very friendly and helpful if questions were asked about directions, attractions, etc. Very good breakfast items in the dining area. We will definitely stay at this hotel if we are in the Nashville area again.
April 20, 2013
Rated 5.0 out of 5.0 Great Place to Stay
My wife and I were only there for 1 night. The room was more than enough for us. The price was great. It was just a short ride from downtown Nashville (where the hotels are really pricey). I think it only took us about 5 minutes to get there from downtown. The facilities were nice and kept. The hotel didn't seem to attract uncoothe individuals. Checkout was quick and efficient. It will probably be my choice for Nashville visits from now on.
April 8, 2013
Rated 1.0 out of 5.0 by KLD222 KLD222
The hotel was in a poor area of town. The hotel was very dated. The bathroom was very small. The bed was confortable, but the room had a very bad odor. We contacted the manager and he showed us another room, but it had the same odor. The manager listed to our concerns and tryed to be accomadating. He gave us a good recomendation for a restaurant nearby.
March 26, 2013
Rated 2.0 out of 5.0 by NashvilleMarch2013 Needs improvement ...
The hotel is fairly clean, but you can really see where there is a need for repairs. Instead of getting the small bag of treats and a photocopied welcome letter, the money used for those things could go to maintenance. Housekeeping skipped the room, which wasn't a major concern until towels were needed, but speaks to how the hotel is managed. Typical breakfast, just the generic Holiday Inn Express choices. When we arrived, people were drinking in the parking lot, not sure if they were guests or not, but it gave quite a shabby appearance to the place. Employees did not greet guests as they walked through the lobby, with one so concerned about Internet activity that she didn't even notice us standing at the counter. I asked a man for towels, which he provided, but without any comment at all, not even a greeting.
March 18, 2013
Rated 5.0 out of 5.0 by BigDaddyBaney Wonderful staff attitude
Every single staff member we met during this stay was helpful and positive. Linda in the kitchen was especially helpful with directions and advice about downtown Nashville.
Keep up the great work!
March 11, 2013
Rated 2.0 out of 5.0 by Cbj53 Dated property
This property had only been partially upgraded to Holiday Inn's usual standard. The beds ,TV, rug and curtains were new but the walls , ceilings and bathroom were old and substandard. The location was fine, but there was no pool.
March 9, 2013
Rated 1.0 out of 5.0 by PG41 Not what I have grown to expect from a HI Express
I have become a big fan of the HI Express brand after my introduction to them about 18 months ago. My normal spot in my son's college town is a beautiful property and I stay there regularly. I have found other similar properties in other cities. To my chagrin, this property was nothing like the other ones in which I have stayed.
At first approach, I was concerned with the neighborhood surrounding the property. It seemed run down with many people wandering about the streets with no purpose. There was a very low end if not "red light" hotel across the street.
When looking at this property it is very outdated and appears to be converted from some other brand. The Lobby was nice but small, the staff was courteous.
My room was small and looked/felt outdated. As a rewards gold member I was rewarded with a room on the back side of the elevator and next to the tile entryway. I could clearly hear the rolling bags on the tile as they skipped into the hallway. The elevator was very loud on my wall. This room seems to be better suited as a service room as opposed to a guest room.
I stayed the one night since we arrived and immediately went to dinner, not grasping how much I disliked the place until it was really too late. The next day I checked out and moved to the HI Express closer to the airport, which is a new up to date property in what appears to be a better area.
Bottom line is this property does not live up to the HI Express standards in my opinion.
March 7, 2013
Rated 5.0 out of 5.0 by jrsm224 A fun place to stay
Early morning breakfast.
March 6, 2013