Rated 5.0 out of 5.0 by Pete101 Best kept secret in Newton, IA
This hotel was right in the center of Newton town. Staff was friendly and the service was great! I liked how the front desk staff greeted at the reception and offered bottled water and snacks. The breakfast bar attendant was very cheerful and courteous. Would certainly recommend anyone visiting Newton to stay here while on business or vacation.
April 19, 2013
Rated 5.0 out of 5.0 by Jimie Midwest gem
The fireplace and lobby ambiance were inviting and refreshing, the pool is great for young kids and Lucy in the breakfast room was very engaging and helpful - she made the visit especially memorable. Such a stay is what is valued in small town America and a break from the big, slick corporate hotels with no personality.
February 16, 2013
Rated 3.0 out of 5.0 by GmaG Baggage Carts
We had to carry our luggage down with three trips since the baggage carts were taken and not returned for more than 30 minutes. Staff asked us if we checked the halls, which we did on two floors, but really did not think that was our responsibility.
January 28, 2013
Rated 2.0 out of 5.0 by bpjs bpjs
Breakfast was very poor- eggs and meat poor quality over cooked and left under the heat way too long, actually burned, bread stuffs dried out, cereal had cinnamon squares mixed in with frosted flakes.
Bed linens and pillows should have been replaced by new- old and very worn. Bed was not made up one day.
I have stayed here several times in the last several years- it has gone downhill since our last stay- we were very disappointed to say the least.
January 15, 2013
Rated 3.0 out of 5.0 by disappointed3 Did the vacuum cleaner break?
Or maybe the maid just forgot to vacuum our room. Everything else looked clean, but the carpet was covered with little bits of paper, a pretzel Goldfish, a candy cane, and a beer can (the latter two under the bed. My husband found them because he thought he'd dropped something.) I'm accustomed to better from Holiday Inn Express. Still, the beds were comfortable and the room was warm--too warm, in fact, until we turned the heater completely off. Odd, since the temp outside was in the teems and we were on the first floor.
January 9, 2013
Rated 5.0 out of 5.0 by OREGON97838 Very Very Comfortable Bed, Awesome Staff
Everything was perfect! The Staff was awesome! Judy was very accomodating at the last minute she was able to book another room for me to accomodate my dauther and her family.
We couldnt ask for anything to be any better. Thanks Holiday INN in Newton Iowa!
January 3, 2013
Rated 5.0 out of 5.0 by TJTL Very Relaxing
We went here for a weekend just to get away. The front desk was very pleasant upon check in. Our room was clean and just what we expected. We went to the hot tub and the jets were not working properly. We informed the front desk and they were addressing the issue right away. We went back to the hot tub the next morning and the jets were working correctly. The pool was very cold. We did not care as we only planned to spend time in the hot tub but if I had brought my children they would have froze. They still would have gone swimming. Our checkout was very smooth and I look forward to our next get away. We will be staying at this property again.
January 2, 2013
Rated 3.0 out of 5.0 by scout29 Hard to find and not up to usual standards
We had a hard time finding this Holiday Inn Express coming from the interstate. We did not realize when booking the date that hotel was located downtown next to a convention center. Any signage directing you was minimal or non-existent. Even our GPS had a hard time.
The decor in the lobby reminds one of 1985 or your great aunts idea of homey, not the polished, sophisticated look that most HI Express's seem to have.
Our check-in guy was not prompt considering we had already booked the room and seemed unaware of priority club perks.
Tried to take a quick swim in the pool but the water was way too
cold!! It would be nice to have the water at least 80 degrees.
October 25, 2012