Rated 5.0 out of 5.0 by FleetwoodFan A Pretty Sweet Deal
My mom and I stayed at this location for a concert. The room was clean and comfortable and offered both a micro-fridge and microwave, which I always enjoy in-room. Location was right off the free-way and easy to find. We REALLY enjoyed the free shuttle service, which ran round trip (back to back) to and from the arena. The driver was very courteous and ensured us that he would stay on duty until after we had all been picked up from the show. The only complaint about the trip was the restaurant adjacent (and connected) to the hotel: Bogey's. There was only one server on site despite it's being a sold out concert. We were hung up on (after a long hold# while trying to place a to-go order, then no one answered the phone the next three phone calls. My Mom eventually walked to place the order, which took 45 minutes to prepare and was nearly inedible #not to mention very small in portion). Others in the shuttle were discussing the poor quality and service of restaurant, as well. I recommend you give the hotel a try but order pizza if you don't want to get out!
May 6, 2013
Rated 4.0 out of 5.0 by Rhodes1 Overall satisfaction
Well satisfied with my overall stay at this location. Staff was very helpful and attentive. Room was clean well lighted and comfortable. Would stay at this location again and would recommend it to friends and fellow travelers.
April 25, 2013
Rated 5.0 out of 5.0 by Jack619 Comfortable and the overall facility was very clean
Great customer service. The room was very nice and was quiet.
April 24, 2013
Rated 5.0 out of 5.0 by Tim81 Great Personal Service
Staff was fantastic and room was very clean and comfortable. Location to concert venue and shuttle service to and from concert was an unexpected and enjoyable benefit.
April 17, 2013
Rated 5.0 out of 5.0 by milesmu great service
The staff was very friendly the rooms were very clean.
March 19, 2013
Rated 4.0 out of 5.0 by veteran7236 Great service/terrible resturant
The staff in the hotel and resturant were very nice and professional. The hotel room was clean and as always the bedding was very comfortable. I stayed for five nights and becuase of the weather by food choices were limited to the on site resturant which I may say had very little choices at all and none for someone on a special diet. I ordered room service one night and had to call back becuase they forgot some of the items I ordered and the condiments to go along with the order. It was delivered promptly to my room. Overall take out the resturant experience and I would recommed this hotel to anyone staying in the area.
January 25, 2013
Rated 3.0 out of 5.0 by VACROWE A nice overnight
We stayed for a quick overnight while traveling to Oklahoma from Tennessee. We got there two days after a major snow storm and the attached restaurant was only offering a very limited buffet menu as food deliveries had not been able to get through. This is understandable. However, the burners under the buffet food trays were way too high, making all the food extremely overcooked or dried out. The roasted potatoes were very spicy, making them unpalatable to our 10-year-old (who also didn't care for the meatloaf). With such a limited menu, I would have expected the offerings to be a bit more neutral in flavor -- especially since it was still nearly $12 per person plus drinks. And despite hardly ANYONE in the place, we were mostly ignored by staff. Perhaps it was just the special circumstances of the snowstorm, so I'll give them the benefit of the doubt.
The front desk staff was wonderful, however, Very friendly and accommodating. The room was adequate and the beds comfy. Close to the interstate. So decent for those looking for a comfortable pit stop on the road.
January 3, 2013
Rated 5.0 out of 5.0 by DG2Girl Beautiful Hotel
This hotel is in an old building with all the character and updates. Really enjoyed our stay.
December 13, 2012