Rated 5.0 out of 5.0 by VXR444 Good Value for money
Was attending car show at Santa Pod, and hotel was ideally located. Value for money was really good. Excellent breakfast full English. Room very clean. Lovely pub with outside seating on the canal side just across the road.
June 14, 2013
Rated 5.0 out of 5.0 by kirky010 nice rooms and hlepful service
On my stay at holiday inn Northampton, from checking in I was impressed, the staff there was polite helpful, the presentation of the hotel was fantastic, the food and drinks I received was brilliant. overall I can say I am very happy with my holiday inn experience, due to the presentation and the welcoming I received. thanks holiday inn
June 12, 2013
Rated 2.0 out of 5.0 by Myrn45 Disappointing experience
We've been looking forward to stay at this hotel again as we had a nice stay few years ago. We booked/paid for Dinner, Bed and Breakfast through central reservation online - the rate description stated: fully flexible rate includes breakfast and three course dinner from set menu or buffet in a designated hotel. When we went to have dinner at the restaurant, we told the restaurant manager that we booked for DB&B and therefore asked for the 3-course set menu described above, we were told they don't have any but we can order from the standard menu with £18 allowance each. As we looked at the price, it was absolutely impossible to get a 3-course meal with £18. My husband did have a 3-course meal but I decided to just have a 2-course meal out of principle. At check-out, I mentioned this to the reception staff who then had a word with the duty manager who agreed to take £6+ off the dinner bill (the excess from £36 dinner allowance for 2). We felt that we were mislead, not getting what we expected to get for what we paid for.
June 3, 2013
Rated 4.0 out of 5.0 by Longjon Dining surprise
I probably should have read the small print but as i stay at a lot of Holiday Inn's and Express I thought breakfast was included, it was not .
I asked if dinner was being served and I was told it was very busy and I would have to book, however there were not places until 8pm. As I had been out all day without a meal I asked if there was anything else local and was directed to a pub nearby. After showering I went down to leave for the pub but on looking into the dining room I saw only 8-10 dining in a room for 50, I was asked to come straight in, good job I looked, it was pouring with rain.
Nice meal, excellent service, but not joined up with reception.
June 1, 2013
Rated 4.0 out of 5.0 by Mubaiwa Fantastic Room
Very pleased with our stay. The wall-drop is tiny and not suitable if you staying long.
Liked the idea of the fridge in the room with some space to keep own drinks cool. Wi Fi was excellent meant could be online all the time.
Excellent secure parking.
Wide variety on the menu but not impressed with the food we tried. Breakfast was excellent and the staff were great. Will almost certainly stay there again but will probably eat out.
Chef went out of his way at short notice to do a cake for my wife's birthday. Extremely pleased and thankful about this.
May 30, 2013
Rated 4.0 out of 5.0 by Bertram427 Far nicer than a Premier Inn
We stayed with two young children in a decent sized room with two double beds.
Staff were superb, fixtures in the room a little worn, breakfast outstanding
May 16, 2013
Rated 3.0 out of 5.0 by Fenscorpion Not as good as it could have been
I checked in on a Sunday night before a Bank Holiday and was greeted appropriately at the desk. At check-in I was advised that the restaurant was closed due to a party in progress but that I could still order Room Service without charge.
The room was comfortable enough, as business hotels go, but the party had ostensibly taken over the bar area so there was nowhere to stretch out and relax with a quiet drink.
I ordered food from Room Service, but there was no answer from the direct dial phone number so had to order via the Main Reception desk, and it took nearly 45 minutes for the food to arrive. Given the delay I was glad I had ordered a bottle of wine and not a single glass!
I find it incredible in these modern times that large hotel chains can charge £13 to view a movie and for Wifi, when my local coffee shop, bar and restaurant all provide this service for free!
May 12, 2013
Rated 5.0 out of 5.0 by ElliottA Long term stay
I have been staying at the Holiday Inn Northampton (Bedford Road) for nearly 2 years now and in all that time I have never had cause to complain or question any aspect of the hotel. Breakfast has always been spot on a the room I have has always used is always spotless when I get back from a long days work.
May 8, 2013