Rated 3.5 out of 5 by 8
Rated 5.0 out of 5.0 by Cottingley Excellent service
We stayed as a 3 day break over Christmas. Nothing was too much for the staff. No reduction in any of the services on offer. Would definitely stay here again
May 6, 2013
Rated 2.0 out of 5.0 by Sarries great staff
I stay at hotel 6 months of the year being part of my work contract.
I have no problem with this as its so much better than staying on a offshore platform.How ever I would not chose to stay here on these rates! as i do not think its value for money.Hotel is very tired decor needs up grading,mens gym changing room terrible(especialy if you had young ones and want to dress them in private) No carverey which for a number of us is ideal when we need a meal any time when arriving back in evening and the choice of veg!
WiFi is hopeless as well been going on for years now.
Staff are the best around ,willing to help and all friendly.
April 16, 2013
Rated 1.0 out of 5.0 by Norfolk Poor Service
Not a good stay. My complaints were reported to the Hotel Duty Managers on the 25th and 26th February. Requested a short meeting with the hotel General Manager but no feedback was received.
March 3, 2013
Rated 5.0 out of 5.0 by CliffP Excellent staff
Been lots of times; never let us down. Excellent, friendly staff. Ideal for the Park 'n' Ride and trips to the coast. Thanks
February 24, 2013
Rated 5.0 out of 5.0 by lilly1975 good value for the money
comfortable beds, big spacious rooms, will recomend to a friend.
January 5, 2013
Rated 4.0 out of 5.0 by MArk62 Poor to Start with!
When we arrived the receptionist was not very welcoming and did not acknowledge us at first .. the room allocated was a converted broom cuboard , as I was using my priorty points to stay we thought this was why, However, on complaining to a different receptionist the effort to change the room as fantastic and she could not apologise enough, was put in a suite and ended in having a great night. thanks
December 8, 2012
Rated 4.0 out of 5.0 by Southendchris Nice size room, great facilities
Booked a King Bed Executive. Certainly wasn't disapointed! Massive bed. Decent size television. Excellent and very clean bathroom. Would happily stay in this hotel again
November 9, 2012
Rated 2.0 out of 5.0 by Macallan OK - but only just
Second visit in just over a week.
Different room but just as dated as the previous visit.
Bed large but not very comfortable.
Biggest shock was when having a nap in the afternoon of arrival only to find someone entering the room through the inter-connecting door!!
Pretty poor security weakness - we could have lost possessions had we been out and a different kind of guest entered.
The hotel staff should ensure inter-connecting doors are locked when not in use, not rely on guests to do this.
There was a wedding on that day so the entrance lobby and bar were very congested in the evening.
Breakfast was plentiful but suffered from standing for too long.
October 25, 2012