English
Chicago-Palatine/N Arlngtn Hts
Book online or call:
1 800 972 2494
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Hotel Contact Information
Hotel Front Desk: 1-847-9344900
Hotel Fax: 1-847-9346079
Hotel Fax: 1-847-9346079
Rated 4.4 out of 5 by 37
reviewers.
Rated 5.0 out of 5.0 by Stickit As per usual, Holiday Inn is always a good stay.
The hotel staff is always polite and efficient. And Housekeeping is Johnny-on-the-stop when needed for special service.
June 14, 2013
Rated 5.0 out of 5.0 by jammer2 Great place and great value
Room was nice and clean. Nice, comfortable bedding.
The breakfast was very good and the person responsible was very attentive to making sure everything was filled and fresh and warm and the tables cleaned and ready for the next guests. This was especially remarkable on Sunday morning when the hotel was filled to capacity. She deserves a raise!!
June 7, 2013
Rated 5.0 out of 5.0 by Koolie Excellent place to stay.
Very comfortable and quiet. Noise insulation was very good. Excellent breakfast. We enjoyed our stay.
June 2, 2013
Rated 5.0 out of 5.0 by Ohgram Upgraded Service
Last time we stayed here I would have given a "poor" rating. But this time they have turned things around. The service at the front desk was much better and the room on the 5th. floor was very nice, quiet and clean with a flat screen TV. Breakfast in the morning had a lot of variety and I give the woman who keeps up with this area a lot of credit as she was constantly cleaning, refilling and making sure everything was in order. We stay here every time we are in this area and we were very happy to see what improvements they have made!! As Priority Club Members we love the chance to "pick two" selections from the cooler!! Nice touch!!
May 25, 2013
Rated 5.0 out of 5.0 by Gilly1 Best of many.
I stay at a lot of H.I. hotels and this is by far the best experienced group of employees. Rooms are clean, new Flat screen TV's and Cables system is awesome. The staff is always on their toes and ready to help. Example : I pulled in late Tuesday around 11:00, their was a tour bus in the lot, the lobby was full of people. I thought OMG, then 5 minutes later the lobby was clear. The girl behind the counter (Elizabeth I think) smiled and said how can I help you. She checked me in and I was in my room 5 minutes later. A great place to retire after a long day.
May 23, 2013
Rated 4.0 out of 5.0 by AJbellii4 Beds, internet and cable tv.
I do like this hotel in respect to others in the area.
Beds are little stiff, if you like firm to stiff beds then you are in.
Internet not that good, kept going in and out.
Now the part I hate, hockey play-off time hotel did not offer NBC sports network for games??????
Little noisy at times outside, people yelling and automobiles.
May 23, 2013
Rated 5.0 out of 5.0 by edsont Great experience
Hotel is well located, great staff, honest prices and good services. Should be a no brainer for everyone.
May 8, 2013
Rated 2.0 out of 5.0 by Travelallthetime Don't Stay Here if You Plan to Sleep
I travel frequently for both business and pleasure. The was the loudest and rowdiest hotel I've ever stayed in. I don't think I've *ever* called the front desk because of noise before.
We stayed 3 nights, Thurs-Sat and both Friday and Saturday night I had to call the front desk because of the noise in the hallway. Friday night was 12:45 am - 2 am. Saturday night was 9 pm - Midnight. Yelling in the hallway, slamming doors, it was beyond ridiculous and didn't stop after I called the front desk.
So - if you plan to sleep and it's a weekend - don't stay here.
Also breakfast was not stocked to the level you'd expect. As a hotel you should know your peak breakfast times and make sure there's someone to staff the breakfast area accordingly. I shouldn't have to ask the staff for something as basic as a fork.
I do have one positive thing to say - the beds were comfortable. But that's about where my positive thoughts end, unfortunately. I usually love the Holiday Inn family of hotels.
May 2, 2013
