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Rated 4.9 out of 5 by 15 reviewers.
Rated 5.0 out of 5.0 by Absolutely the best!! Friendly, cheerful and helpful staff. Room was extremely comfortable; spotlessly clean; great bed; everything worked like it is supposed to. Owned and operated by a very nice family who lives next to the hotel and they work there every day...and it shows in the pride of ownership and the service to the customers. By far the best Holiday Inn I can remember staying in for a long time, big city or small. May 6, 2013
Rated 5.0 out of 5.0 by Delightful Experience We felt safe, comfortable, and welcome. Ginger provided outstanding service! Resident Managers were terrific and attentive. When we left, I asked that the manager consider a policy for NO SMOKING near the front entrance of the motel .... otherwise, everything was great! Thank you! April 25, 2013
Rated 5.0 out of 5.0 by Great Service very nice Hotel always clean and a very nice staff April 16, 2013
Rated 5.0 out of 5.0 by Very pleasant We were impressed with this small Holiday Inn Express. It is very well maintained, comfortable and quite. The staff was very helpful answering questions about things we were interested in. We had our cat with us and their "pet" rate is the lowested I have seen at other Holiday Inn Expresses. We would certainly stay there again if we were in the area and recommend it to others. April 1, 2013
Rated 5.0 out of 5.0 by Friendly staff!! My recent stay began with a warm welcome at the desk. I asked the front desk about some local dining suggestions and they were very helpful. My jacuzzi room was very roomy and clean. I'll definitely stay here the next time I'm near Palestine! March 28, 2013
Rated 4.0 out of 5.0 by Great Service but bed was too hard. I requested a soft bed when I made reservations but the bed was hard. I have trouble sleeping a hard bed. Top sheet had a stain on it. The carpets had just been cleaned and were still wet so I had to keep my shoes on and could not relax. Breakfast was not up to the usual standards for Holiday Inn. Did not have the usual scrambled eggs and bacon like I usually get at Holiday Inn. The staff was very courteous and professional. February 27, 2013
Rated 4.0 out of 5.0 by Nice Rooms Overall a good hotel for the value, the rooms have been updated recently and are fairly nice and on par for the Texas area. The lobby is a bit dated but overall a great place to stay and I would return. Have stayed in a few differnt rooms here and all are very nice. February 25, 2013
Rated 5.0 out of 5.0 by First Time at Holiday inn Express - Very positive impression Nice accommodations. Up-to-date and very clean. Very good breakfast selection. Had not stayed at a Holiday Inn Express before. Very positive impression. Made reservations based on the recommendation of the organizers of a wedding we were attending. February 15, 2013
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