Rated 5.0 out of 5.0 by Greg13 Great Prices and Very Comfortable
We traveled to Pearland for our nephew's graduation and stayed in the suite. Even though it was a very short stay, it was a very enjoyable trip. The room was very clean and smelt great. The fitness room was very accommodating and breakfast was just delicious! We will definitely stay here on our next trip!
May 17, 2013
Rated 5.0 out of 5.0 by Egghead Service
Excellent service form the time that i walked through the door to the moment that i had to depart.
Thank you, will return and also tel other to stay at Pearland Holiday Inn
May 13, 2013
Rated 3.0 out of 5.0 by cokeovenjoe NO COFFEE
Most of stay was average, but staff forgot to come to aid in getting into room after request was made. BUT, the kicker for me and other guest was there was NO coffee at breakfast. coffe is a mainstay for most Americans and the rest is an extra. Will never stay at Pearland again nor recommend it.. I am still a fan of Holiday Inn Express.
May 11, 2013
Rated 2.0 out of 5.0 by Chevman49 Not what you expect from HIExpress
When you arrive in front of the hotel you are greeted by a non-functioning fountain full of turtles and smelly dark water.
The evening desk clerk was nice and courteous but does not thank you for being a PCM.
The room was average with signs of wear escpecially in the bathroom. which was disappointing as this appears to be a fairly new property.
Breakfast was so dissapointing that my family and I actually left the hotel to eat. The food selection was minimal with a broken pancake maker, no famous cinnamon rolls, empty juice dispenser and more.
The breakfast attendant was rude and non-responsive to request for food replacement and machine service.
Being a loyal HIExpress customer I realize there may be a bad apple in the group, and I believe I found it in the property.
May 6, 2013
Rated 5.0 out of 5.0 by rob78 Loved property and staff
beautiful property and wondferul staff very caring and polite
April 30, 2013
Rated 1.0 out of 5.0 by nita1127 Business Trip
This was my first time staying at this particular hotel. I was not impressed. I waited 10 minutes for someone to acknowledge me and check me in. I wasn't upgraded although I am a Platinum member nor was I even given the option. The housekeeping failed to remove food trash from my room two nights in a row. When I brought this to the front desks attention, I was given some silly excuse about them not throwing away food even if it's plainly in the trash. You can imagine how my room smelled after two days of food trash being left behind. My water pressure was low and the water temp was cool. I also reported that to the front desk only to be met with more excuses about the number of guests in the hotel. My toilet kept breaking (I had to fix it myself after waiting for maintanence that never showed). Needless to say my visit was awful and I will not be staying here again.
April 4, 2013
Rated 3.0 out of 5.0 by Toon Fix It!!
Second stay at this hotel. After 2 months
Running machine still broken.
Ice machine still broken.
swimming pool unusable, filthy.
Dont put your Laundry in to be done, seems very confusing and shocking to the staff when you do, even though there are bags and laundry lists in the room. It then takes 3 days to get it back because they leave it in the back office for 2 days.
March 28, 2013
Rated 2.0 out of 5.0 by toolpro moving on, adios
this was a terrible stay. My first room seemed to be in the middle of a party with doors blocked open, half dressed people in the hallway. I asked to be moved, and got a room with a waterfall (leaking ceiling) THIS is my last stay there. The breakfast lady had an attitude,
no one there really cared.
I am PC Gold, and never even got a bottle of water.
thanks for nothing.
March 18, 2013