Rated 3.7 out of 5 by 14
Rated 5.0 out of 5.0 by CivilWarTraveler Very pleasant stay
We had a very comfortable stay and the staff was very helpful. Location was great for our travels with restaurants and attractions nearby.
May 7, 2013
Rated 5.0 out of 5.0 by Mike1995 Best and "Bester"
The only thing better than the Room was the Staff of the hotel.
April 8, 2013
Rated 4.0 out of 5.0 by Ray34 Nice place and good area to stop at.
Our room was clean, the beds were comfortable and the front desk was able to upgrade us since we are Priority Club members. I would have given five stars overall, but our room had coffee in it, but didn't have a coffee maker. I had to go get one from the front desk. There are restaurants close by, so this is a good place to stop on your way down South or going back North.
April 7, 2013
Rated 4.0 out of 5.0 by tower13 Nice room and good hotel location
I was very happy with the room. I choose a 2 queen suite. It was a great location for our stop over, traveling from Florida.
Loved the size of the room and the price was right. The breakfast was also very good as always is my experience at HI express.
There was two issues in our bathroom. In the morning we were running out of toilet paper. When we arrived at the room there were two rolls 3/4 used and no replacements. At 7am we called for a replacement and was told that housekeeping was not in yet. My always prepared wife had brought our own. Also asked for an additional wash cloth and bath towel because there were four of us staying. The room was stocked for three. Again we were told that, housekeeping was not in yet.
At breakfast there weren't enough chairs to accommodate all the guests until about 9am when someone from the staff brought in a few.
I would stay there again. I hope these issues will be addressed.
April 6, 2013
Rated 3.0 out of 5.0 by AnnieB91 Little dated property
Nice room enjoyed the two room with a door. Had issue with WIFi. Had to make multi calls and go downstairs to get it fixed. Got room near elevator which when requested room specified not to have that. I normally would be ok but when a person checked in before me was given an option of which room they would like and they just drove in and did not have a reservation. I also had to tell them I was a priority member and was not given the variety of options the people before me were given.I had the pleasure of picking from their leftovers then the attendant went and refilled the basket after me.
March 26, 2013
Rated 1.0 out of 5.0 by tsgtSgt Sparton Room
Had one chair only at a desk that was too high for the chair. Carpet was filthy. Pillows were deplorable. I will never stay at a Holiday Inn Express again if this one is an example.
March 8, 2013
Rated 5.0 out of 5.0 by ReneeStayed Another good stay
HIX back on top of things. Great stay, no issues, clean room and friendly staff.
March 6, 2013
Rated 5.0 out of 5.0 by FayettevilleFamily Second Stay
This location was a great mid-way stop on our way to Florida from Syracuse, NY. It was our second stay in nine days as we used it on the way down and the way back home. I bumped up to the suite on the way home for a little bit of extra $$ and it worked out good as the kids could have their own area to decompress after being in the car 10+ hours. Staff was great, breakfast food was very good and hotel is right next to 95 with a gas station two doors down.
March 5, 2013