English
Wilkes-Barre/Scranton(Airport)
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 1-570-6543300
Hotel Fax: 1-570-8837301
Hotel Fax: 1-570-8837301
Rated 4.2 out of 5 by 21
reviewers.
Rated 5.0 out of 5.0 by NNY02 Great Accomendations
Although this facility is located at the airport there is minimal noise from aircraft. It is also secluded from the highway noise near by. With this said, you can get a quite restful sleep at this facility. The staff is very friendly and always accommodating. The rooms are comfortable and the extra amenities (ie: refrigerator, microwave, &wiifi) are great. Whenever we are traveling through or to the area it is our second home away from home.
May 15, 2013
Rated 5.0 out of 5.0 by ED213 Excellent value and comfortable beds
Stay at this hotel about once a week - clean rooms - quick check-in - friendly and courteous staff
April 23, 2013
Rated 5.0 out of 5.0 by Visitor4587 Good Value
Rooms are clean and spacious. Bathroom is clean and spacious. Wish the shower was a bit more powerful and that shower caps were offered.
Bed extremely comfortable and the King is very, very kingsize, bigger than my king bed at home.
April 20, 2013
Rated 5.0 out of 5.0 by Bobd55 Great overnight stay
We had the opportunity to stay here on our driving trip back from the Masters. While situated close to the airport, little noise was heard. Having a bar and grill situated across the parking lot was great allowing us to walk a late supper.
Friendly greeting from front desk girl, giving priority club gift bags containing bottled water and snacks were a nice welcome. Rooms were large and we were given connecting rooms without even asking (group of 4 in 2 rooms). Mini-fridge was working and kept our drinks cool overnight.
Breakfast in the morning was good, even though the lady working it seemed to be more interested in watching tv. A problem with the pancake machine had to wait for her to finally come and check even though I tried to get her attention. She did however ask how many pancakes I wanted and broght them to me.
April 17, 2013
Rated 2.0 out of 5.0 by m047407 Only Advantage = Close to the Airport
The place is a rat hole. I only stayed here because I had an early morning flight at AVP. Next time I'll be staying at the Holiday Inn Express in Dickson City and waking up 20 min earlier to make it to the airport on time. Staying at this hotel reminded me why I'm glad my family and I moved out of Northeast PA.
April 3, 2013
Rated 3.0 out of 5.0 by Bflo00 Luke Warn Water
Nothing gets me ready for the day better than a hot shower. Unfortunately that wasn't going to happen here as the hot water only reached luke warm, YIKES! I called the front dest and was told I was the second guest to complain and they will raise the temp, as it appeared someone had lowered it, but it will be awahile before it hits the room.
Wow, you really needed to be told to raise the temp level,
April 3, 2013
Rated 1.0 out of 5.0 by GregL Not a good day at Holiday Inn
This was not my first stay at this location and I will give it one more try. Sometimes things are out of our control and that is what happened here. However I am most disappointed with the leadership at this location. The entire hotel lost it's hot water from evening to the next morning. I had to wash my hair using a caraffe of hot water from the coffee maker.
What was most disturbing was the staff's inability to be proactive in several other issues. Like a clock in the fitness room that needed a battery and what I was told was that "it was not the battery, it was broken." Then the clock should have been removed. A similar situation occurred with creased and smeared hotel receipts and was told its been like that for 2 weeks!
The manager for such an extreme event was not present nor did they come in early to assist. When I called later that afternoon I was told "He just left."
This is not the kind of service I received at other HI locations so I place blame on the hotel and regional leadership. The staff seemed like they wanted to do something but seemed afraid to be proactive. This is not good.
April 2, 2013
Rated 5.0 out of 5.0 by JamieW Great Experience
Staff were extremely pleasant and helpful! I look forward to the survey to give this stay a ten out of ten!
This place was a great 'find' for us and it became a new favourite stop for our annual trip.
April 1, 2013
