Rated 4.5 out of 5 by 22
Rated 5.0 out of 5.0 by relgin Staff always delivers......
This holiday inn express is in a great location to quite a few good restaurants and office locations that makes it a perfect place to stay in the Plano/Carrollton area. But what makes this place even better is the staff. From the folks at the front desk to the individual managing the breakfast. Always friendly, smiling and willing to assist.
June 10, 2013
Rated 5.0 out of 5.0 by Doulos Great stay! Highly recommend!
My wife and I stayed at the N Plano Holiday Inn Express for two nights and cannot praise this business enough! Very professional staff; kudos especially to the manager; Chris! Highly enjoyed the complimentary breakfasts each morning. I know without a doubt where we will stay the next time we are in town!
May 26, 2013
Rated 5.0 out of 5.0 by alexk Would Recommend!
We stayed here due to my mom having an appt at the Texas Back Institute. When i made my reservations, I was unaware of discounts when you were staying because of an appt. The check-in young lady informed me of this and gave me the discount at check-in. I was so appreciative. Everything was so clean and everyone very friendly. It is easy to get to as well. Will definitely stay here again and would recommend it to everyone.
May 13, 2013
Rated 2.0 out of 5.0 by Chilling Confirmation mix up
I had reserved a suite and had the confirmation number. They said all the suites were already occupied?? Then they charged us the amount for a suite....not a double room. They did change the rate after confrontation. Our room was not cleaned for 2 days. Another confrontation just to get fresh towels. The following day, the room hadn't been cleaned by 5:30 pm. We had to leave the room while they cleaned even tho we were trying to get ready for dinner. All we got was a "sorry, we are busy!".
May 11, 2013
Rated 1.0 out of 5.0 by Kdad poor
The room wasn't what we expected. We had stayed at another Holiday Inn Express in Allen, Texas 2 weeks prior to staying with ya'll and the price of the room was cheaper and the room was much nicer and bigger. I have just recently became a rewards member and I am already disappointed.
May 10, 2013
Rated 5.0 out of 5.0 by Mark1H Staff
I travel a lot and can tell you one of best staffs ever..friendly polite and always helful..
May 6, 2013
Rated 4.0 out of 5.0 by Madhouse Staff was wonderful ,nice and clean
Only thing I would change would be the bed, my preference is a bit firmer but its only an upinion. Otherwise great place and great folks
April 27, 2013
Rated 5.0 out of 5.0 by Candygram4Mongo Fouad's great attitude and 1st-class treatment much appreciated
I attempted to check in early. Fouad greeted me and although a room matching my specifications wasn't available yet, he noticed my Priority Club status and immediately offered me a free upgrade.
I will definitely return to this hotel when I'm in the area. Note that during a trip where my GPS couldn't seem to work right EVER, it found the hotel without incident. The hotel was the only stop on my trip that the GPS was able to find without any problems. (Garmen GPS used).
April 8, 2013