Rated 3.0 out of 5.0 by DuneBound Mediocre hotel stay
For the price we paid I expected a better experience.
Disappointed to find the room smelled of smoke, after signing a statement that we would be charged a fee if we smoked in the room. We are not smokers and it was insulting to sign a statement and THEN enter a stale-smoke scented room.
The staff was friendly and helpful.
The room was clean, but it was not in great shape.
Not that the hotel can control this, but I was awakened multiple times at night because of a passing train whistle.
It was not too far from the Indiana Dunes which was our destination. Although the hotel staff, when asked for directions, could only provide the directions posted on the Indiana Dunes site itself, which we already had. I was expecting personalized directions from the staff, from the hotel to the dunes.
June 15, 2013
Rated 5.0 out of 5.0 by traveling4 Good value
This is not a fancy hotel but is a good value for the price. The staff was pleasant, the room was clean, and it was easily accessible from the turnpike.
June 7, 2013
Rated 3.0 out of 5.0 by Hitcharide Poor staffing + wretched breakfast = bad stay
I was in town to attend an event, what I expected and was represented to me was a suite of two rooms for four people...what I got was a horribly cramped single room. We had disabled people in our group, and I notified the hotel in advance that I'd need a 1st floor room. When I checked in, I got the comment "yeah, we noticed you requested that" but they never made any attempt to notify me that only 2nd floor rooms were availible. The staff frankly didn't seem too concerned since they'd already billed me over the internet and knew I was stuck with it. Then, the breakfast...echh. Very limited selection, the eggs...I honestly didn't see how eggs could be so bad, it looked like scrambled but in fact was some type of omelet with dubious contents and a rubbery consistency that made me think they were made by Goodyear. It was a clean hotel and in good repair, but the poor service, indifferent staff and nauseating food (I gave up and had McDonalds later) plus the exhorbitant cost guarantees I will never stay there ever again.
June 7, 2013
Rated 4.0 out of 5.0 by bill5501 nice hotel, close to turnpike
nice hotel, close to turnpike. very convienent for travel to steel mills in the local area
June 6, 2013
Rated 4.0 out of 5.0 by bill5501 nice hotel, convienent location
corporate discount available for local business that I visit
May 25, 2013
Rated 5.0 out of 5.0 by MegMac There for a wedding
My husband and I stayed here for a cousins wedding. When we got to the front desk (2 hrs before check in) the young lady was so helpful. She was so sweet and even upgraded our room to include a tub! The breakfast had a large selection and it was all fresh. I would recommend this location for the staff's willingness to help and their great service.
May 3, 2013
Rated 4.0 out of 5.0 by bill5501 nice hotel
nice staff, nice hotel, would stay there again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
April 20, 2013
Rated 5.0 out of 5.0 by Dingo1 Evening staff
The evening check in lady Ashley was absolutely fantastic. She was very helpful and patient
March 24, 2013