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Rated 4.3 out of 5 by 19 reviewers.
Rated 5.0 out of 5.0 by Room Excellent room and bathroom facilities. very comfortable bed. May 5, 2013
Rated 4.0 out of 5.0 by reception the girl at front desk was in bad mood her attitude was rude April 5, 2013
Rated 3.0 out of 5.0 by A/C PROBLEM AT INTERCONTINENTAL PUEBLA The A/C never worked properly. We arrived late night from a party a decided to open the balcony doors to get cool air rather than reporting the A/C problem. In any case it was just one night. February 17, 2013
Rated 4.0 out of 5.0 by good facility, comfortable and quiet the hotel incredible, the food so good, amenities the necesary, February 9, 2013
Rated 5.0 out of 5.0 by Always Wonderful! Incredible service, fine dining, beautifully appointed suites. Value unmatched anywhere else in Puebla. Since my first visit, it remains my first choice when visiting this beautiful city. Thank you Presidente Puebla! February 4, 2013
Rated 5.0 out of 5.0 by EXCEPTIONAL HOTEL One of my favourite hotels in Mexico. From the moment you walk through the doors you know you're in for a treat! Oozing elegance, the public areas are grand and the suites are beautifully appointed. The level of professionalism and service of the staff is exceptional. Old world charm at its very best. January 27, 2013
Rated 5.0 out of 5.0 by Rooms and Service very comfortable Rooms invites to relax and ammenities are excellent. Food is great and services as well. January 24, 2013
Rated 4.0 out of 5.0 by Nice and confortable hotel, Spa is great. I normally stay at the Club level rooms where breakfast and evening services are quite good. The Spa is quite nice and good service as well. Generally speaking, everything is good except for the Gym. IT is in bad condition, the trend mills do to work well and the weight equipment is broken. I have informed about this directly to the personnel in the hotel and written down my comments as well. It's a shame that this level of hotel do not pay attention and follow up. Thank you. January 17, 2013
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