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Rated 4.3 out of 5 by 16 reviewers.
Rated 4.0 out of 5.0 by Comfortable bed and Great reception service. Great reception service, They called us and let us know the shuttle bus had arrived. Very comfortable and clean bed. May 11, 2013
Rated 5.0 out of 5.0 by Third Stay Our daughter is a student at UBC and this is our third stay at this hotel. The hotel is clean, comfortable, reliable free internet and the attached restaurant The Fog and Suds is a great place to eat. Comb sports bar with an extensive beer list. Access to the 99 north is easy and they have printed instructions in order to find the 99 south. We will be staying at this property everytime we come to visit our daughter. Only negative is the garage is a little hard to maneuver in. May 7, 2013
Rated 2.0 out of 5.0 by Ok for brief stay between flights and travelling The overall stay was “ok” in the scheme of things as all we needed was a bed for one night. After breakfast we left and continued outr journey to Victoria. The Hotel was below average and wasn’t the greatest that Holiday Inn has to offer. Our room overlooked the back of BMW and below our room was a massive plastic sheet which partly came loose and kept flying up to our window. Little noise impact though. The room was standard and the bathroom could do with modernising. Overall the rooms could do with some modernisation. We probably would have felt very disappointed had we booked this hotel for several days but since we only booked it for one night and just needed a bed it was just fine. The breakfast next door on the other hand was great! H April 15, 2013
Rated 5.0 out of 5.0 by Best staff The staff is the friendliest group of hotel professionals in the area. They really made me feel right at home. Great place to stay. April 11, 2013
Rated 2.0 out of 5.0 by Not Very Friendly I am a Platinum Card holder and checked into this property. after checking in found out I could NOT park overnight in the lot outside the Hotel, instead had to park in the Hotel's upper level lot. We parked in the upper level lot removed our luggage then proceeded to the signed passenger elevators which were, of course, down a set of stairs that we had to negotiate with our luggage . Just as we wintered the stair well a female hotel employee who was obviously going off shift, was exiting the stairwell and began to laugh at myself and wife while we were struggling to take our luggage down the flight of stairs to get into the passenger elevator. I guess we were a joke to this young female employee! February 14, 2013
Rated 5.0 out of 5.0 by Very comfortable beds and roomy room This must've be the best motel i've ever stayed at, the rooms were very nice and clean, the pillows were very comfortable, the bed was comfortable, the only thing that was a little noisy was the planes flying over the hotel but after a while you got used to that too, I booked a room through hotwire.com and for a very, very good and reasonable price hotwire put me into the Holiday Inn, I would recommend this hotel to anyone staying in Richmond, BC. February 11, 2013
Rated 4.0 out of 5.0 by Nice facility and staff Very convenient to the airport. The shuttle comes around every half hour (it would have been nice to know the schedule before arrival). Friendly staff with very fast check-in. Rooms are comfortable and clean. Ice and a vending machine on our floor. Quiet. Nice to have a restaurant on-site as there isn't much else nearby. We were told that the bus goes right past the hotel and the train to downtown is not to far away. February 4, 2013
Rated 3.0 out of 5.0 by Time for better Pet Friendly Accommodations While this hotel was clean, comfortable and efficient, I have to admit it is becoming tiresome that because we are responsible pet owners, we are always stuck with either 2 doubles or 2 queens. There are never any other kinds of rooms available. Additionally, this hotel didn't offer any doggie bowls, extra blankets, any poop bags or even a treat! Most pet friendly hotels have *something* to make Fido feel welcomed. Given how many pet owners travel, it is time to upgrade the rooms we are restricted to! I must not be alone in wanting a king sized bed and Jacuzzi tub once and a while! It would be lovely to be able to have a special night out and pamper ourselves instead of being stuck in the same kind of room wherever we go. I would happily pay the difference. Time for hotels to catch on! Responsible pet guardians deserve to indulge too! January 19, 2013
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