Rated 4.0 out of 5 by 12
Rated 5.0 out of 5.0 by lw6787 If I can offer a comment
The hotel staff is the best. The only problem I had was there was a family with small children screaming and running around. It would help if someone could have told the parents to watch their children or go somewhere else?
April 10, 2013
Rated 3.0 out of 5.0 by takeshi Staff lack of training
Young people attending the front desk with little or nothing of knowledge of how to treat customers
April 4, 2013
Rated 4.0 out of 5.0 by drk49 Very nice clean and quiet
The only thing i would like to have is more english speaking tv stations.
March 21, 2013
Rated 4.0 out of 5.0 by PBAQUERO Kindly service
I have been many times in this hotel and I should observe that its staff has an opportunity improving the cleaning in the rooms and common areas specially elevator.
February 8, 2013
Rated 4.0 out of 5.0 by amatzald INTERNET SERVICE
INTERNET SERVICE (RECEPTION, SPEED, CAPACITY ) IS TERRIBLE. UNABLE TO HOLD AN SKYPE PHONECALL.
SOMETIMES YOU MUST GO TO THE RECEPTION TO GET SIGNAL!
February 6, 2013
Rated 5.0 out of 5.0 by paradiselost Excelente lugar
Todo muy bien, el staff excelente, las habiatciones comodas y el desayuno aceptable. El unico detalle es la lentitud del Wi-Fi
February 2, 2013
Rated 4.0 out of 5.0 by John2 Comfortable bed and good service
The good points
- I had no problem sleeping, I was comfortable in the bed
- you get a free bottle of water a day (the medium size, not the small)
- the place is clean
- the cable TV has 200 channels, I was always able to find something in English
- happy hour has bottled pop
- I felt safe
The not so good points
- the breakfast is geared to a mexican style that I am just not a fan of (understand you are in Mexico, so it probably should not change)
- brushing my teeth with bottle water, I think the tap water is probably OK for that but I just do not take that chance
- the soap has sawdust in it. I have not been in a hotel in Mexico without it. I have always found this odd.
- from the 6th floor the pool looks like there is some algae that needs to be cleaned in the corners. I did not see the pool from ground level. It looked clean enough otherwise.
Overall this is a good place to stay
December 20, 2012
Rated 4.0 out of 5.0 by carlosfsm Good service and great staff.
A very nice hotel to stay during work travels. Very nice people of the staff. Internet could be better.
December 12, 2012