Rated 5.0 out of 5.0 by Samira Excellent Teamwork
Excellent Teamwork, experience, confort, breakfast.
May 5, 2013
Rated 4.0 out of 5.0 by EnvironmentalRoadWarrior Good value for Sao Paulo
Great staff - Friendly, helpful, and bilingual
Large rooms, recently updated
Conveniently located near my place of business
Several good restaurants within walking distance
Bike/Pedestrian path out front - good for a 5K!
2 (slight) drawbacks:
- Breakfast bar needs more items
- No gym, spa, or pool
Otherwise, this is a great place!
April 26, 2013
Rated 4.0 out of 5.0 by traveller30 Holiday Inn Sumare
Comfortable room and bed, good quantity and quality of amenities. Breakfast is on average only, good juices.
The position of safe box is very, very poor. The water in toilet was weak, but worked.
March 9, 2013
Rated 5.0 out of 5.0 by Purser Fabulous Staff and Great Location
I was leery to stay here as I do not know the area and have never been in that area very much. I have been to Sao Paulo 40 times over the years but normally stay at the Intercontinental Hotel downtown or the Renaissance. I am so glad I found this hotel. The Holiday Inn Express met and exceeded my expectations and I am so happy I chose this hotel over the other ones.
The location is in a very upper middle class area and I felt perfectly safe day and night. There were many good restaurants in the area and I walked to most of them. I was at the hotel for 8 nights. I felt very safe the entire time.
The rooms are very basic and noting amazing but the staff is exceptional. They are knowledgeable and helpful and friendly. I could not have asked for a better front desk group.
The Breakfast was sufficient and always several choices. The hotel is very clean and things just run well.
The Bourbon Mall is a short taxi ride away or about 25 min walk. I walked it several times and enjoyed the walk. The taxi ride was about 5 min to the mall.
The subway stop is nearby and it also walkable and the hotel is always willing to call a taxi for you.
I had a great stay and the staff is to be commended on running such a great hotel!
March 9, 2013
Rated 2.0 out of 5.0 by Eurico Inflexible front desk staff, bad breakfast
I booked this hotel in advance for the night of December 31, attracted by the 'book early for lower price' policy. I was surprised to find out that the hotel was near empty, and night rates were cheaper at the front desk than the price I had been charged. I asked for a reduction in price to pay the same amount as people who came to the front desk with no prior reservation, and that was denied. I ended up paying more for having booked in advance.
The breakfast was poor, the food was horrible and the food amount too little for the quantity of guests.
January 7, 2013
Rated 5.0 out of 5.0 by Mariale Great Service
I stayed at the hotel for 4 days and it was a god expirence. All the staff was really nice and helpful
December 15, 2012
Rated 5.0 out of 5.0 by flodur friendly and helpful staff
Everybody has been very friendly and also very helpful. They really try to please their customers.
I wish the hotel had at least a small fitness room with basic workout equipment.
November 8, 2012