Rated 2.0 out of 5.0 by Ifly4funn Nice, most of the time
I've stayed here a number of times, and the last two lacked a lot. Whom ever is making the breakfast now, isn't what it use to be. The quality was really below the normal standard. Smoke alarm went off by itself, and the toilet would flush. Called and maintenance came and fixed it. However, wasn't tight enough on the fitting and there was standing water in the bathroom. Had to call maintenance again.
The smoke alarm went off the last time that I stayed at this property. Even when unplugged, and the battery out.
If it wasn't for the front desk clerks Jessica & Shelley, I would have probably left the first time. There are many good hotels within a mile or two.
Even though the GM knew about all my problems, never said a word about adjusting my bill or anything. I really didn't feel like a Platinum member of this club.
May 11, 2013
Rated 5.0 out of 5.0 by MADDAWG64 TJ SMITH
TJ SMITH AT THE FRONT DESK DID AN OUTSTANDING JOB OF TAKING CARE OF ME! HE HAD THE KEY READY UPON ARRIVAL AND WAS VERY COURTEOUS! HE WET BEYOND HIS CALL OF DUTY TO MALE ME FEEL WELCOME AND TREATED ME LIKE FAMILY! I FELT AT HOME AFTER HIS TOP NOTCH 1ST CLASS CUSTOMER SERVICE!
May 3, 2013
Rated 5.0 out of 5.0 by Beall2Tent Comfortable bed and Great Breakfast
A bit pricey for area, But enjoyed my stay, TV channels were a bit hard to channel surf on. I Loved the bed I slept in!
April 29, 2013
Rated 5.0 out of 5.0 by saraland Saraland
This is the best holiday inn express I have ever stayed at . The staff is the greatest and the rooms are well done . All you have to do is ask and the staff will make it happen . You can tell that customer service is number one here . Keep up the great work and thank you , it is a pleasure every time I am there!
April 28, 2013
Rated 4.0 out of 5.0 by cookdaddy All this place needs is a bar and restaurant
Nice friendly personnel, got priority club recognition and upgrade.
Clean hotel, wif fi was weak at times, and a/c was slightly noisy.
Comfortable nights sleep, breakfast was standard fare, good.
Not much in town, I could only wish to see a bar and restaurant in here one day. Will stay again.
April 25, 2013
Rated 4.0 out of 5.0 by Kansasken1 Never get a second chance
As the saying goes, "You never get a second chance to make a first impression". I hope I don't sound too petty, but after driving for eight hours, it's nice to hear a "Thanks for being a Priority Club Member. Here's a bottle of water.", like I usually get. Not this time. Hardly a grunt. Priority Club gift bags with water lined up behind her. I guess she was saving those for the next day or something. I bought a bottle of water from the vending machine and went to bed. The rest of my stay was great, as usual. Very friendly staff, clean rooms, great location for my work. I guess the thing that bothers me when I'm not acknowledged as a Priority Club Member #not to mention Gold or Platinum status#, is that every time I make a reservation, I am choosing to stay at this property. I am choosing to be loyal to this brand. I could stay pretty much anywhere I wanted to. I think that deserves at least a "Thank you".
April 23, 2013
Rated 4.0 out of 5.0 by DMHasik Great room
Everything in my room was really good except for the toilet tank never would fill up after flushing it just once. Needless to that was not enough to sour me on staying there again. But, it is an inconvenience.
April 3, 2013
Rated 5.0 out of 5.0 by Zapped Excellent value and service
I have stayed here on a few occasions and don't hesitate to recommend it. The rooms are comfortable and clean. The service was outstanding. and the cost can't be beat.
April 2, 2013