Rated 5.0 out of 5.0 by Lovescookies Fantastic staff for a fantastic place
We had over 80 people in our group. The staff was outstanding in catering our dinner, providing help with the myriad of things that come up when you're dealing with a large group, and making our stay very smooth and pleasant. The rooms are beautifully appointed (the pictures do not do them justice), as are the common areas.
May 3, 2013
Rated 5.0 out of 5.0 by Marjorie Beautiful Hotel with EXCELLENT Customer Service!!
In addition to being a beautiful and new (less than 2 years old) Hotel, this is far from a "typical" Holiday Inn. The décor is upscale and the attention to detail...from the "waterfall" in the elevator lobby to the central dining area with skylights...is visually interesting and appealing. Best of all is the staff who was VERY helpful with everything from making sure my stay was enjoyable and comfortable to providing me with directions around Sarasota and offering great recommendations for dining. I highly recommend this Hotel.
May 3, 2013
Rated 2.0 out of 5.0 by wolfbait63 when on top priority floor
there should not be a bunch of running screaming teens able to play in the halls and on elevator all night, there is a reason to have a priority level that only key members can access the top floor, the price of my room was wasy over priced. also the next morning while sitting outside drinking coffe i look over toward the indoor pool area and this young girl is completly naked and taking a shower at pool area, i was grossed out. The manager on the night shift did reduce my room cost, but i did not get any rest. not sure if i will go back to that hotel, it would have been a great stay, but screaming kids and naked girls at pool area, nope,,and for the price,,wow,,
April 16, 2013
Rated 5.0 out of 5.0 by KevinB01 Excellent property
A little pricey for a holiday in but this is a great hotel close to downtown Sarasota. Staff was outstanding and the hotel is beautiful. Would definitely stay there again
April 5, 2013
Rated 5.0 out of 5.0 by Visitor5 Manager and Staff were great
We had a minor clitch but the Manager went above and beyond to take care of it. The staff was very friendly at all times. The room was modern, clean, comfortable, and well maintained. It is a few miles farther but worth the short drive to get great value and service. We enjoyed our stay and will be back again. It is taking care of the little details that makes the stay worthwhile.
April 3, 2013
Rated 2.0 out of 5.0 by DisappointedinFlorida I paid 2 months in advance to get a smaller room
Horrible - someone overbooked the hotel. Upon my arrival I was told how "lucky" I was to have the very last room. Lucky? I paid in FULL for a room for THREE adults TWO MONTHS IN ADVANCE - don't tell me I am "lucky" and then I get to the very last room and guess what? It has one bed!! A room I booked for THREE ADULTS, I am an adult woman traveling with my 5 month PREGNANT sister and my mother who is getting over a broken back- where am I to sleep?? I got to sleep on a roll out mattress.........worst experience ever!
March 22, 2013
Rated 4.0 out of 5.0 by Photo Sarasota Trip
Every thing was great. The food service was good but a little below standards.Enjoyed my stay very much and would not hesitste to go back or reccomend it to others.
March 19, 2013
Rated 5.0 out of 5.0 by BenNSarah Best Hotel Experience Every Time I Stay
Rooms are always clean, always comfortable, and never smell unpleasantly. Atmosphere is very welcoming and upscale for the rate.
The staff are very accommodating and eager to please. if anything is ever even slightly unsatisfactory, they go out of their way to make it right. Excellent...Excellent...Excellent hotel.
March 9, 2013