Rated 4.0 out of 5.0 by pravinj Honest and Great Service
I had a very nice and comfortable stay at this hotel. This property is very conveniently located with great service and very honest staff members.
I would recommend this hotel to all my peers and friends.
May 16, 2013
Rated 5.0 out of 5.0 by Russ28 Great People feels safe at this Holiday Inn
I have not been back to China for a few years and was glad to see so many improvements in this hotel. Service is greatly improved, the staff ready and willing to help.
A few years ago english was a problem but during this visit that problem was gone. From the front desk to the dining room courtesy and a desire to help were obvious. I will be back.
May 15, 2013
Rated 2.0 out of 5.0 by IslandGuy01 Very nice hotel centrally located in Shanghai
This was a very nice hotel. A very clean room with many amenities.
It was a pleasure to return to this hotel after a long day of exploring Shanghai. The hotel is within a five minute walk to several metro lines and railroad station. There are McDonalds, Starbucks and numerous local food chains.
May 14, 2013
Rated 5.0 out of 5.0 by JamesGas Great Value and location
I stayed at this hotel in April and May 2013. The hallways need some work but once you step into the room it's spacious, clean, well appointed and very comfortable. The room service and front desk staff are extremely nice and helpful and the hotel is in an excellent location. Great value for the price and excellent breakfast too. I will definitely recommend this hotel
May 10, 2013
Rated 5.0 out of 5.0 by EdR13 Great stay in Shanghai
We spent ten nights at the Holiday Inn Great Wall and enjoyed an excellent stay! Although the hotel is often touted as a “business” hotel, we think it offers a great location for individuals traveling for pleasure. It’s just across the square from the Shanghai Railway Station and there is a metro station (Line 1, “Shanghai Railway Station”) just around the corner. It’s easy to get to all parts of the city – including key tourist sites – using the metro. You can access both airports (Pudong or Hongqiao) via the metro if you don’t mind making a transfer to Line 2. Alternatively, directly behind the hotel is an Airport Bus (bus no. 5) with service to Pudong International Airport. So, there’s great access to/from major transport centers as well as touring throughout the city.
The Holiday Inn has two wings and initially we arrived at the Plaza Wing by mistake (we arrived about 8:00PM and it was dark). The “buggy” (a golf cart) was sent over immediately to transport us and our luggage to the Great Wing (it’s a quick ride through the property’s underground parking lot). We checked in at the Executive Club and received a warm welcome. Due to our platinum status, we were upgraded to a beautiful two-room suite
Throughout our visit, we received wonderful service from all members of the Executive Club staff – both during the day and during the evening “happy hour.” Each was friendly, professional and made sure we had everything we could possibly need. Also, it was great for us that they all spoke excellent English and could assist with touring ideas, use of the metro, shopping tips, etc. We felt very “spoiled” when visiting the Club and that’s a wonderful experience! Our thanks go to Flora and her staff.
The only meals we ate at the hotel were breakfast in the Yue Garden Restaurant and the wonderful snacks offered during the evening happy hour. Our accolades to the chefs who prepare these delicious foods! At Yue Garden, there is a separate seating area for Priority Club members and this is a big plus if the hotel is full and the dining area is very busy. Also, the restaurant manager, Minnie, made sure we had everything we needed each morning.
As noted above, the happy hour snacks are delicious! The Club’s staff members replenish the dishes if they run low so there is always ample food for everyone. We also appreciate that we were able to make cocktails from top-quality liquor and mixers and we also were able to enjoy a good Chinese red wine.
In closing, we had an excellent stay and appreciate the service we received from everyone! We will highly recommend the property and we plan to return to the Holiday Inn Great Wall when we next return to Shanghai!
May 8, 2013
Rated 3.0 out of 5.0 by JohnP Management
When we arrived the type of room we had booked months ahead wasn't available.
We had some communication problems (English language) with the reception and management.
I would only recommend this Holiday Inn to my friends as it's very close to Shanghai station.
We have stayed at this hotel several times before but we were disappointed this time.
May 6, 2013
Rated 5.0 out of 5.0 by chandris5186 Great Hotel
Extremely great, clean, room had everything which I needed, ever friendly staff to solve the problems, excellent room service and a safe hotel. Location wise a great hotel to stay as ease of accessibility and all modes of transportation easily available.
May 3, 2013
Rated 4.0 out of 5.0 by HansM Staff at Executive Club Lounge
Many thanks to Flora, Even, Mindy, Nicole and Lilly who took care of us extremely well. They always show a smile and try to fulfill ones wishes, even without expressing it. I had a lot of fun and always very much enjoyed the time I could spend in the lounge. For breakfast and for the Happy hour. They are really working hard and very professionel. Thanks again to all of them. I'm very much looking forward to accept their hospitality and care again
May 3, 2013