Rated 5.0 out of 5.0 by Pompeyowl Character with modern rooms
Arrived late evening and the staff were most helpful on arrival.
The hotel is full of character and history and yet the rooms are very clean with all modern amenities and yet the decor is smart and in character with the building.
Just one very small improvement.... Add smoked salmon to the breakfast buffet please!
Everything else was fine, room was nice and quiet despite a University Ball in progress!
May 9, 2013
Rated 3.0 out of 5.0 by sparklefairy Needs Improvement
We stayed here for one night. The room was clean and everything worked OK, unfortunately the bed was very uncomfortable and there was a loud hum coming from outside which kept us awake all night. It sounded like some sort of extractor or other machinery.
At reception we were almost charged for breakfast, which we had already paid for and we found the receptionist to be quite rude. Not once were we asked about our stay or if anything had been OK and no apology for trying to charge us for breakfast twice.
We usually love staying at the holiday inn but on this occasion it fell below our expectations, sorry :-(
April 26, 2013
Rated 1.0 out of 5.0 by Northernbloke Don't stay on a weekend
unable to use the main bar area due to a wedding taking place, but no other arrangements were made for other guests, a spare bar was opened with no television and only 2 small tables.
kept awake till 130am filled by noise of party guest going to bed noisily till around 2am.
most of the rooms have very sloping and uneven floors and the
Bar meals seem like reheated ready meals, especially the curries.
as a result I checked out a day early for the second time in about 12months.
I was sent a letter by the manager Catherine Smith a few days later giving a somewhat different version events, and offering me a free night unfortunately it's too little to late, I won't be going back,
April 15, 2013
Rated 3.0 out of 5.0 by shieldsy1980 Lovely room but customer service is lacking
Lovely room, very clean and comfortable. My car was damaged in the car park though and the reception staff could not have cared less, advising they would check the CCTV and not bothering to get back to me. I probably wouldn't stay there again due to this.
April 15, 2013
Rated 4.0 out of 5.0 by MSLR Historic and intersting building unlike most other Holiday Inns
Having been built by the Victorians to service Sheffield Victoria Station this hotel has many interesting features that you would not find elsewhere.
Having said that the service is patchy. Reception is very average, but Breakfast service with white tablecloths (I havn't seen that for years!) was very good with the glaring exception that the fried eggs were so overcooked and rubbery they would have bounced off the floor.
April 6, 2013
Rated 5.0 out of 5.0 by Sohel Very Good location - comfy beds
Overall a very good quality hotel , reasonably priced ; nice soft comfy beds , very good restaurant & friendly staffs ; will be staying again once I visit Sheffield again
April 3, 2013
Rated 5.0 out of 5.0 by phiggs One night visit
A very enjoyable stay at a well priced hotel with excellent facilities.
Congratulations to Mr Beck on his staff, all excellent.
I do not generally like staying away from home - but this was the exception. I will happily recommend.
March 25, 2013
Rated 2.0 out of 5.0 by Bobbin Some improvements needed
The hotel is really comfortable and spacious. There were two irritating aspects of my stary:
1. There was a constant on/off fairly loud hum from a boiler or some other machine that went on all night
2. The coffee for breakfast was absolutely awful - what a pity to spoil an otherwise good meal
March 23, 2013