Rated 4.7 out of 5 by 34
Rated 5.0 out of 5.0 by chucky2013 Most elegant rooms in the area
Excellent service, the quality, cleanliness of the room exceeds expectation. The lobby area is a little small compared to other 5 starts in the area. The "Crowne Plaza" sign is not illuminated at night, making it difficult for visitors to find.
May 18, 2013
Rated 5.0 out of 5.0 by MrJoe Stay at Land mark Shenzhen
Staff was very helpful. Upon arrival until check out the service was outstanding including the help from Martin at the club floor, concierge ensuring I do not miss the morning shuttle to HKG airport and courtesy of duty manager Vanesa at check out was also very outstanding. They know what hospitality means and are committed and well trained. I hope to get the benefits for the next business trip as well so I can continue the relation with Landmark and enjoy their excellent service. The sump pump in the toliet was making some noise when I run the water in the basin or shower. Never get to complain about it but if i did they would have moved me to another room which they had done in one of my previous stay. I needed some help on my possible flight changes and Martin from Club floor has been very helpful in gettting the info in apainless way, who is fluent in English with his international experience in hospitatlity industry, so is Kelly and a new girl whose I do not recall.
May 18, 2013
Rated 4.0 out of 5.0 Convenient Location & Great staff
The staff made the stay worth it!!!
Location is good too ... walking distance to food 24/7
May 17, 2013
Rated 5.0 out of 5.0 by SBOoi Great Service
it my 1st stay at this hotel and I very satisfied with the services provided.
May 17, 2013
Rated 5.0 out of 5.0 员工的服务以及精神面貌非常好
May 12, 2013
Rated 5.0 out of 5.0 by Roger71 Great Hotel
I have a great time in this Hotel.The staff was very helpful.The ambiance in this Hotel is great.I get a welcome drink in the bar.I feel very well in this Hotel.The room is very big and clean.Also the swimminpool and the Spa Area was very beautiful.Thanks for the good service and the helpfulness
May 7, 2013
Rated 5.0 out of 5.0 很不错的酒店
April 29, 2013
Rated 5.0 out of 5.0 by HardBall Highly Recommended
My stay at the Crowne Plaza was great, the staff went above and beyond for me at every opportunity.
If your looking for a place to stay that will make you feel like your satisfaction is a priority then stay at the Crowne Plaza in Shenzhen .... I will be back!
Thank you for everything,
April 24, 2013