Rated 3.0 out of 5.0 by Mel7mm Small problems
The luggage trolleys are like Supermarket trolleys and it is very difficult to hold open two(2) fire doors as you try to access the elevators! (They wont stay open at all)
My reservation said 'free wifi' but the Receptionist wanted to charge me for the password - got it free after complaint but unsatisfactory service.
May 17, 2013
Rated 4.0 out of 5.0 by Dunk8 Just right
I stayed in the hotel as it was handy for terminal 5 Heathrow. Both when I arrived to the UK and when I left, the staff where very friendly, and the stay was relaxing and prepared me will for my business meetings.
May 5, 2013
Rated 4.0 out of 5.0 by Beejefs Car parking overpriced
The Hotel is a pleasure to stay in with good clean and comfortable rooms. Beware the £10 overnight car parking charge which adds 20% to the cost of a nights stay and is at least twice the price that I consider reasonable.
May 2, 2013
Rated 5.0 out of 5.0 by bewdley10 You always know what you are getting from a Holiday Inn
Whenever possible I use Holiday Inns for business purposes. You always know what you are getting with friendly helpful staff, a clean and comfortable room and relaxing surroundings.
This hotel was no exception and I have now used it for both leisure and business. It is in an ideal location and despite its close proximity to Heathrow Airport is relatively quiet.
Plenty of choice for breakfast and good food in the Italian Restaurant. This hotel was a lot better than more expensive hotels that I have recently stayed in.
Great value for money
April 29, 2013
Rated 4.0 out of 5.0 by Hoya Great Value but travel light
The front desk staff were helpful and showed an interest in our situation and our questions. Great breakfast selections,food was fresh and the tables were cleaned promptly. Great value and the location was perfect. We stayed a week and used it as a base of operations for day trips throughout southern England, from Bath to Dover. Easy on the major roads from the hotel and a 24 hour gas station with a better than average selection of foods and snacks across the street. Rooms were quiet, bathroom shower was amazing.
Storage space is a problem. Only about 12 inches of hanging rod for cloths and a few very small draws.
April 23, 2013
Rated 5.0 out of 5.0 by hilden Easy access and comfortable
This hotel offers everything you need the night before you fly. easy access from motorway, friendly check in and good breakfast included in price.
April 20, 2013
Rated 3.0 out of 5.0 by travelerMark Windows do not open
Nice hotel, but it seems that modern building rules mean that room windows cannot open (not sure why it is a rule). Room was airless and aircon not cool.
From now on, when making a reservation at any Holiday Inn, I will always check the IHG website to see if windows can open. If not, I will not stay at that hotel.
April 16, 2013
Rated 4.0 out of 5.0 by Maudie57 comfortable room, location not so good
Overall pretty good.. Staff were efficient though understanding the English was not easy. Booking in took far longer than normal, not sure why. Rooms were clean and comfortable, Breakfast was good, though when busy the tables were not cleared fast enough and breakfast items, scrambled eggs and sausages were not renewed when they ran out.
Apart from a girl cleaning the breakfast tables, and a a young man at reception, though polite non of the staff smiled.
Car parking was also 33% higher than the reservation notice told us, so a bit of a surprise!!
You also have o pay for Wi-Fi, not many hotels do that.
Still after all of this it was at a bargain price, so really can't complain
April 12, 2013