Rated 2.0 out of 5.0 by HIStay Staff Rating
The POOR rating in the staff and service field refers only to an incident concerning the evening manager on duty (Gretchen) on 06/10/13. Her apology was very effortless and I believe only exercised because I reached out to corporate concerning the incident. Otherwise the stay was pleasent. I was there on business so was at the facility very minimal, but my brief contact with the other staff presented no oppositions.
June 17, 2013
Rated 5.0 out of 5.0 by Sherrie78 Excellent Staff
Everyone I encountered was very polite and professional.
June 10, 2013
Rated 5.0 out of 5.0 by Beach37 Great service !
Manager Gretchen and staff are always welcoming and helpful. I am handicapped and they have extended extra assistance. They are very friendly and feel like friends, I keep returning to this particular HIE due to my positive and friendly experiences. Gretchen, Manager, has been professional, efficient and still manages to be a happy representative of HIE. I am a returuning customer in the future.
May 22, 2013
Rated 2.0 out of 5.0 by Lights13 Lights Out
There was a natural gas plant next to the property that kept halogen lights on all night. There were only sheer curtains on the windows so they did little to keep the light out at night. In order to keep the light out to be able to sleep, we had to take blankets off of the beds to cover the windows. I signed up for the Priority Club when I checked in. I won't be using it.
May 21, 2013
Rated 5.0 out of 5.0 by elizabeth12 comfortable room /clean hotel
The service was very good. The staff was polite and tried hard to please you. I would go back to there next time I'm in SC.
Enjoyed the warm cookies at night! Thanks everyone.
May 16, 2013
Rated 5.0 out of 5.0 by etown321 great staff,very pleasant.
Arrived early, our room was not ready, but the staff made us very comfortable and had our room ready in a very short time. Everyone was very nice,room was perfect. The breakfast was awesome, would stay again, no doubt. The only bad thing was, we were supposed to stay for 2 days and only could stay for 1.
May 6, 2013
Rated 5.0 out of 5.0 by babygirl51 Holiday Inn stay
The staff was so plesant and helpful at checkin. The hostess at breakfast was very polite. Will always stay here when visiting our family.
May 4, 2013
Rated 5.0 out of 5.0 by Propmang37 Great Weekend Get Away
Great location!
Right off the interstate. Close to shopping & various Resturants.
Staff very helpful with suggestions.
Clean rooms. Low noise. Indoor heated pool a plus.
Will be staying here again in the furture!
May 2, 2013