Rated 3.0 out of 5.0 by Navaneet Reviews
The rooms were great, however, service was not that great. We had to shower in cold water in the morning almost everyday. They never provided toothpaste, body wash shampoo or soap as default. You have to request them everyday. Therefore, next time I may not choose them for my staying at St Paul as their service is not proportional to the amount they are charging.
May 17, 2013
Rated 3.0 out of 5.0 by Kathy45 Front desk staff not up to the job
We were there for my son's wedding. There seemed to be no communication between the event staff and the front desk. We had negotiated reduced pricefor parking for ourselves and our guests. 100% of the people I spoke to were charged the full price. Even after I pointed this rate out upon checking in, I was charged the full price. Some people who caught it got their bill reduced by the difference in the prices. But I expect those who did not catch it were charged the full rate.
Our keys regularly deactivated. I had to replace my key at least 5 times over our 4 night stay.
The front desk staff was sometimes rude to our guests.
On another note, our room was beautiful and the housekeeping folks did a good job.
May 17, 2013
Rated 5.0 out of 5.0 by Jeff123412341234 Very nice hotel, great location, nice view
Everything was great: the cleanliness, the breakfast, the view. There was one issue where wireless internet didn't work in our floor, and this caused some inconvenience. It might be different in other floors - it's worth verifying it before coming - if that is important to you - otherwise, the alternative is to work in the lobby.
May 16, 2013
Rated 5.0 out of 5.0 by ponyluvnh Had a wonderful stay
The St. Paul-Riverfront Crowne Plaza is a great place to stay. We were there for a wedding. Our rooms were very clean and nice, the staff were extremely helpful. I was very pleased to see the hotel was hosting a conference for disabled people. While the wait for elevators was at times very long it was worth it.
The area around the hotel is very nice and easy to walk to. Loved the Landmark Center and walked across the river for the Gangster Cave and city tours. We had a fabulous time. I highly recommend this hotel.
May 16, 2013
Rated 5.0 out of 5.0 by Alices Excellent Hotel
The sleep number bed was worth the stay...Fantastic staff and beautiful River View - clean and cozy!
May 11, 2013
Rated 5.0 out of 5.0 by dcolm525 Facility
We were there for a tri-agency conference. The food was amazing, the facility was bright, clean and full of energy. The staff were extremely courteous. I would definitely recommend to others.
May 10, 2013
Rated 4.0 out of 5.0 by Court9 Great Service
The stay was perfect. The room was a bit small. We were staying for a sporting event and it was close enough to walk to. Price was not to bad for were the hotel is and for the event that was going on that weekend. We will use this hotel again.
May 10, 2013
Rated 3.0 out of 5.0 by Swim4You The hotel is great the room - not so much.
We live within an hour of this hotel but because we had something both Friday night and early Saturday morning in the Twin Cities we thought we'd get a room.
The hotel is awesome! Beautiful and very "luxurious".
The room, on the other hand, was not so beautiful.
The ceiling was falling apart. The walls were aging. The sliding glass door opened to the banquet hall / hall way.
THANKFULLY there was nothing going on so it wasn't noisy BUT there was some goshawful clanking in the middle of the night randomly. FIgured out it's the pipes when someone near us would flush.
So, overall - it filled our purpose. Was it worth the money??? Not sure.
Don't get the COURTYARD room!! IT means the slider opens to the hall / banquet area UNLESS you are having a party and that's what you are looking for.
May 9, 2013