English
Stamford
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 1-203-9785600
Hotel Fax: 1-203-9785601
Hotel Fax: 1-203-9785601
Rated 4.1 out of 5 by 20
reviewers.
Rated 2.0 out of 5.0 by Mark75 sub-par
I stay in a lot of Holiday Inn Express locations. I am generally very happy with them and I enjoy the consistent experience when I'm on the road. This property was among my least favorite. It's pricey for a Holiday Inn Express, which isn't really unexpected given the location, but then to charge you $10 to park is outrageous. The rooms were smaller than normal. I was not greated with a water bottle, snack or cookies, as is typical. I never got a bill in the morning, causing me to go to the desk. When I reached the desk, I was met by a woman in a dirty sweatsuit who didn't even know how to print my bill. In reality, it was not a terrible hotel, but the experience was worse than I am accustomed to at a Holiday.
March 18, 2013
Rated 5.0 out of 5.0 by Qprofessional Upgrades
I like this hotel but I think a way to maybe upgrade the experience. How about offering like memory foam mattress toppers upgrades for a price. That would be nice. Rather then buying whole memory foam mattress's the toppers would be a cheaper alternative.
I know I'd pay for the upgrade.
March 10, 2013
Rated 1.0 out of 5.0 by reggie44 Disatisfied
After returning from dinner five adults wanted to continue to talk and asked the desk where we could go. The female at the desk recommended the lobby/breakfast area to us. It was my wife's birthday and we wanted to sit and chat for a while since it was about 9PM. At approximately 9:30-9:45PM and unidentified employee told us we were making too much noise and that there were complaints from guests. We were in the lobby area and there were complaints. I find that a bit strange since most of the hotel noise emanates from the lobby area. We were five adults talking not screaming or running around. The television in the lobby was on yet we were told we were being too loud. I never knew in all my stays at hotels that you could call the desk to complain about noise in the lobby. Amazing! We then responded to our room and at approximately 10:45-11:00PM security came and informed us that there were complaints that we were being too loud. The security officer was very courteous and professional. We then ended our night early. The next morning arriving for breakfast at 9AM there was a limited amount of food and it appeared that the staff was overwhelmed with the amount of guests. The food was not out quickly enough to handle the amount of guests. The food was cold and some was undercooked. The cheese omelet had cheese that was not melted, almost as if they rushed it to the breakfast area by just placing the cheese inside and hurrying it out of the kitchen. There was no coffee at the time of our arrival and it took approximately 15 minutes for that to be filled. Our overall experience was not a pleasant one.
March 8, 2013
Rated 5.0 out of 5.0 by Qprofessional Valentines Day Stay
It was a good stay as usual my 2 favorite employees were on duty luckily. Donald and Rob the valet. I was setting up a V-day surprise and needed some assistance to make it look like I hadn't already visited to set up the room beforehand. The finishing touch was to leave a rose for my special lady at the front desk for Donald to give to her upon us checking in. Upon returning to the hotel to initiate the surprise Donald had ended his shift and a new employee was on duty. Even though Donald had finished his day he made sure that the new employee followed my directions. The surprise was accomplished
"Overall, this valentine’s day goes down in the history books for me"
Quoted my special lady.
Thanks to Donald and Rob for the assist.
Now bring back the cookies for check in and how about a waffle machine for the breakfast bar?
February 22, 2013
Rated 5.0 out of 5.0 by Mrbamone Nice
Friendly, helpful staff. Nice, clean, quiet rooms. Good location.
February 21, 2013
Rated 2.0 out of 5.0 by UnhappyPlatinum Not my Favorite Holiday Inn
A bed is a Bed, it is the staff that makes a stay enjoyable. So for this property I did not enjoy my stay. Staff seemed to always be busy but not helping its guests. Did nothing to Reward Status holders...Glad to be checking out..
February 20, 2013
Rated 2.0 out of 5.0 by JackVT overall Impressions
1. The hallway was littered with room service stuff that was set outside a room.
2. The hallway noise was excessively loud.
3. The orange juice was in need of refilling
4. The eggs were stone cold.
5. When the express checkout was slid under the door, our priority club number was not on the receipt. It was given to the gentleman when we checked in.
February 11, 2013
Rated 4.0 out of 5.0 by Tazzer97 Really Impressed!
Great decor, clean! Very comfortable - staff very polite and ensured that we were well-informed of all services and amenities. Very happy with our stay!
Pool location is in a separate building. There is a breezeway between, but it is very cold in the winter.
January 16, 2013
