Rated 4.0 out of 5.0 by Pottervillan Great location, friendly efficient staff, poor beds.
Enjoyed our stay apart from poor quality mattress, lumpy and in need of replacement. Did not sleep at all!
May 16, 2013
Rated 3.0 out of 5.0 by Lambie Room was clean and comfortable.
Disappointed by the reception staff. We arrived after 10pm and were tired and would have appreciated a warm, friendly member of staff but we felt as if we were an imposition. Their manner was rather curt.
We, along with lots of other people, had an early flight to catch in the morning and would have appreciate a full breakfast being available earlier but understand that this is not viable. It would be good to have fresh rolls and croissant as well as the ordinary bread for toasting. This time there was at least cheese so maybe some cold meats could be added to this as well.
Did not appreciate the noise level in the morning with music and two TV's on.
May 16, 2013
Rated 3.0 out of 5.0 by Helen1 Pre holiday stay
I would have given this 5* for over all experience except I was very disappointed my car had to go to mid term pk. When I had stayed here on previous occasions my car remained at hotel and I was expecting the same again. I would check where my car was being parked before booking next time
May 16, 2013
Rated 5.0 out of 5.0 by Staceyp Excellent price
Excellent deal and parking was easy too!
Parked for ten days collected car easily from car park on return to uk !
May 15, 2013
Rated 4.0 out of 5.0 Holiday in Stanstead
The professional manner of the front desk staff and the information they provided was very good. The duty managers were acceptable friendly and considerate.
The room was starting to looked a little tired, and some of the nooks and crannies needed a spring clean. The bed was very good and the option of pillows firmness was a nice touch.
The barman was overloaded. I think that taking food took too much of his time,as customers pondered what meal to order the line for drinks got longer and some people became frustrated as there was no action at the front.
The proximity to the airport was the reason to stay at this hotel however the £3 charge for the bus was a surprise.
Overall a good experience and I speak as a person who has travelled a lot in my working life.
The only let down was the booking which was done by phone and took 20 minutes to complete my call from portugal
May 15, 2013
Rated 5.0 out of 5.0 by DB91 Filled all my expectations
I avoided the rush to the airport first thing in the morning by staying overnight so that I was there for my flight out of Stanstead the next morning. Nothing could be simpler than getting up at a reasonable time, eating a good breakfast and then making my way to the airport in plenty of time. Ideal!
May 14, 2013
Rated 4.0 out of 5.0 by DB88 Great relaxing way to start the hols!
So much better than getting up at 4am to catch an early flight - for not much more than the cost of parking itself. Everything worked like clockwork and it's definitely the way to go for us in future! Thoroughly recommend. Cooked breakfast could be improved, though - unappetising, powdered scrambled egg and vile sausage let the side down. Otherwise lovely yogurt, bread and pastries etc.
May 12, 2013
Rated 4.0 out of 5.0 by Erika2305 Lovely spacious room
I was very impressed with the size of the room and the bathroom was spotless. In order to put the lights on you have to put your card in the socket which took me a while to work out. I like my old fashioned keys. On the website it said the room had satellite tv but all you got was the main 5 channels, a news channel, a sports channel and a CCBC channel so I feel that description was misleading. Also there was no folder giving information about the hotel, where breakfast and dinner was served etc which I found very disappointing. All in all staying only for 1 night it was quite satisfactory.
May 10, 2013