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Rated 3.7 out of 5 by 67 reviewers.
Rated 5.0 out of 5.0 by Great Love the people I stay because they always know me June 1, 2013
Rated 4.0 out of 5.0 by Review My stay was wonderful, my only complaint was that the I did not like the way the building smelled. May 31, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service The Staff and Service are excellent! Recommend!!!!! May 22, 2013
Rated 5.0 out of 5.0 by Friendly Staff Beautiful Hotel We recently stayed at this Holiday Inn after a day shopping at the Sawgrass Mills Mall. It was a last minute decision to stay over so we could spend more time at the mall, and I thought the price was reasonable, especially for the last minute. We will probably return for a holiday shopping trip later this year. I see some of the reviews as I post this one, and I have to say, our experience couldn't have been more different than some of the negative comments posted. The front desk clerk was friendly and got us checked in very quickly without any problems at all. Our room was clean and had plenty of space for the two of us to spread out and we had a nice view of the pool. There were two parts to the room - an area with a couch, chair and TV in the front and the bedroom part was in the back - with a small refrigerator, sink and microwave in between that we didn't need. We had a drink at the small bar off of the lobby after we returned from dinner, and in the morning, we grabbed a quick yummy breakfast in the restaurant before returning to the mall. This is a big, full hotel with a real bar and real restaurant, not one of the smaller ones with a cramped breakfast room that is usually closed before we get up in the morning, or jam packed full of people. I wouldn't hesitate to recommend this hotel to others and plan to stay here again the next time we visit. May 15, 2013
Rated 1.0 out of 5.0 by Needs to be more clean The first room we got was at mid night (check in is at 4) and the room was disgusting. The next room was ok but still had a stink to it. The hall ways smelled of unrine and just didn't leave you with a clean feeling. The pool was nice and clean but you couldn't walk around the pool without shoes because the river rock was coming off of the decking. Over all wont be coming back there and really makes me think twice about going to another holiday inn. May 4, 2013
Rated 1.0 out of 5.0 by Worst stay at a Holiday I will only say that this was the worst stay I have ever had a Holiday. Checked in at 11:30 told to come back anytime to pick up keys. Returned at 9:00 to get keys, agent was surly and said we hadn't checked in, gave us room 208' for the three of us. Got to the room and it was one king bed. Returned down, while my kids sat in hallway. Gave us room 510, which we into and unpacked. As the heat kept climbing, the bathtub water wouldn't run. Called down and engineer came fixed water, but said air was broken, not able to fix. It only continued to get worse. The rest of the story can be finished by calling me to talk about the fiasco. May 3, 2013
Rated 4.0 out of 5.0 by Wasn't sure what to expect... After some of the reviews, we weren't sure what to expect. I have to admit they weren't the greatest. Our room was clean & comfortable (not dirty as many had reported). The staff was friendly & courteous. There was a strong offensive odor on the 2nd floor in the hallway & our room had an inital smell of strong cleaning supplies but it was tolerable. The breakfast bar was yummy with the made-to-order omelets but a little pricey. Thank goodness for our prioirity club discount. Overall, our 2 night stay was a good time and the staff was more than accomodating. I would recommend this location...there are a ton of restaurants & shops nearby. April 14, 2013
Rated 5.0 out of 5.0 by Convenient and comfortable Enjoyed our stay and would certainly return if we are in the area. April 11, 2013
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