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Rated 2.7 out of 5 by 9 reviewers.
Rated 2.0 out of 5.0 by poor shower, poor food I experienced 2 problems, the major one is poor shower, water pressure is poor. food is no good, and no choice nearby. April 24, 2013
Rated 5.0 out of 5.0 客房性价比高 住过最低价的带游泳池的Holiday Inn。常住客直接升级到行政楼层。所有房间无窗户对吸烟客户有麻烦。 April 2, 2013
Rated 4.0 out of 5.0 by good hotel for business stop this is a very good hotel for business stop. I like it. If the breakfast can be improved, It will be best. January 23, 2013
Rated 1.0 out of 5.0 Service is not good The general attitude of service, air conditioning temperature is too hot and can not change, there is no courtesy to Platinum Member. January 20, 2013
Rated 2.0 out of 5.0 by Some uncomfortable experience in Suzhou Youlian As the long term memeber of IHG, my past experience in Holiday Inn, Holiday Inn Express, Crown Plaza and Intercontinental was quite well, and I am gratful for the professional work and service from your good employees. However the 1 night experience in Suzhou Youlian was such so so. Firstly, the reception boy was very unpolite when I checked some questions with him, whoes performance looks like a State-owned Hotel employee, far from the typical IGH style which I like very much. He does need some professional trainning for how to be a nice reception. Secondly, the Breakfast was horrible, sorry about that word, but unfresh fruit, limited dishes also not that fresh, quality is not Holiday Inn level. And worse than my previouse stay in Suzhou Youlian before. Hope the managment would pay some attenion on those customer experience, and improve something to honor IGH reputation. Many thanks! January 8, 2013
Rated 1.0 out of 5.0 by not good service, not good food. the phone is not working in two dats when we stayed in this hotel, and the hotel did not give us notice when we checked in. Also no one was telling us the problem until we asked. the breakfast food is terrible. November 29, 2012
Rated 3.0 out of 5.0 by 价格实惠 相比住过的其他的假日酒店，前台的服务态度有待改善；客房服务，上一回入住床头旁边很大一个水果残渣，已经干了也没打扫；自助晚餐的味道尚可，早餐种类丰富。但酒店的价格相比来说还是实惠的，不是特别苛刻的话，是个不错的选择。 November 26, 2012
Rated 1.0 out of 5.0 假日酒店服务越来越差 我作为假日酒店的常客，真是不忍心看到假日酒店的服务如此的差，经常出现，会员卡不积分，私自刷本人信用卡、私自结账，结账时间长，人员流失率高 November 11, 2012
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