Rated 4.0 out of 5 by 21
Rated 2.0 out of 5.0 by NJRB Not up to standard Hol Inn Exp
This Hol Inn Exp is not up to the standards of the brand; my guess is that it was formerly a different chain. The walls are paper thin and it is impossible to get a good nights sleep. You can hear people walking on the floor as well. The TV had wavy lines in the picture, very limited station choices, and no pay-per-view. There were issues with the HVAC system forcing the room to be too hot or too cold. The WIFI did work well.
The breakfast at all Hol Inn Exp are really poor in quality---processed vs real food but that's what you get for the price. That being said, this one did not offer a breakfast meat with the processed eggs ( all the others in the chain do offer this).
There are no restaurants in this area to speak of so you are really better off staying in a different location entirely and driving into Swansea as needed.
March 28, 2013
Rated 3.0 out of 5.0 by TexasBubba Breakfast...?
Stayed here for 5 nights and never even saw "gravy" for breakfast even though it was posted on their weekly menu for three meals. Biscuits were hard and overbaked. Bacon always disappeared before 9:30am and was not replenished. As a Priority Club member, when we checked in the front desk clerk wore no name tag; offered no bottled water or snacks; and "joked" that he couldn't find my reservation. I did not laugh even though he did...:/
You guy need a refresher course in customer service.
March 22, 2013
Rated 2.0 out of 5.0 by smokereader Terrible flooring and not much hot water
The flooring in this place is the worst I've seen in my 19 years of being a priority club member. It creaked waling the hallway to my room. It creaked right next to my bed when I got up or went to bed. I felt like I was in a cheap ski lodge or something.
The hot water is also a problem. The tank needs to be turned up a little higher or a bigger one/more units need to be purchased. When taking a shower at high use times, the hot water was not adequate.
March 6, 2013
Rated 3.0 out of 5.0 by Cr123 very clean and modern hotel
Hotel was very clean and modern. Rooms were great size and bed was very comfortable
February 11, 2013
Rated 2.0 out of 5.0 by Looperl poor Services
Normally on my stays i don't get my room clean everyday ,but when i do i expect a complete job. Had to skip breakfast because it was prepared late.
February 5, 2013
Rated 5.0 out of 5.0 by blipeles Nice Hotel in an area with few rooms
Nice Hotel in a quiet area where the closest competitors are in Providence with much higher price tags. If you are looking to stay in Providence, but don't need to be in Prov when you sleep, I would definitely try here.
January 3, 2013
Rated 5.0 out of 5.0 by STony Upscale Property amd Gerat service at Great Price
The lobby with 3 story ceiling and artistic painting on the ceiling and nice "living" room. Front desk staff is very friendly with great services by offering tips to Providence and help on pinting boarding pass. A newer property with great price.
December 4, 2012