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Rated 4.5 out of 5 by 31 reviewers.
Rated 5.0 out of 5.0 by “Great Weekend Stay.” This is the review I put on Tripadviser. Booked in for 2 nights 10/11 May for our Reunion dinner in the Reynolds suite on Saturday evening. What a lovely experience your hotel is.We were expecting the usual bog standard accomodation with indifferent service. We couldn't have been more wrong. We were treated like royalty from start to finish . Checkin was instant,by very friendly and attentive front desk young lady.The room was spacious and beautifully furnished and spotlessly clean.Cleaned again and fresh towels (without asking or leaving on the floor)next morning. The Bar staff were attentive and very obliging even when under pressure. Our reunion dinner was first class with no confusion over individual meals, the waiting service was fautless.The bar and lounge furniture is exceptionally comfortable and the whole floor,stair and corridor areas appear to be recently carpeted and really clean. Breakfast was excellent both mornings .Ample selection of Fruit Juices ,Cereals , Fresh fruit salads , Yoghuorts, Cold meats and Cheeses. Toasts and Jams. and of course standard fry up. (Couldn't understand why a female guest appeared to be complaining about the full english fry up on Sunday morning.Carrying it arround to the desk and finally taking a photo before eating it#. There was nothing wrong with our breakfasts and one could have as much as you liked of everything . We must express our thanks to the lovely young girls and boys that staff all departments ,they all went out of their way to look after us and should be commended. #Apparently the lifts are a bit dated , can't comment as we used the stairs.) If you are planning to do the Ironbridge and Gorge Museums Touristy thingy or anything in the area we thoroughly recomend this Hotel as excellent . May 17, 2013
Rated 5.0 out of 5.0 by A wonderful and comfortable stay Had a fantastic stay at this hotel. Enjoyed the pool, the restaurant, and every other aspect of it. Would happily recommend to anyone! May 15, 2013
Rated 3.0 out of 5.0 by Business Hotel Staff are very friendly and welcoming. Foyer and reception area are in good condition. Bedrooms on the other hand though are in need of renovation. May 14, 2013
Rated 5.0 out of 5.0 by Not disappointed! I have been staying in this hotel over a period of some years and the standard remains very good. Staff throughout the hotel are pleasant and helpful and when i asked for a room change this was managed without fuss and to my satisfaction. As a diagnosed Coeliac , no problems with food. Staff very aware of the condition. Love the pool! May 13, 2013
Rated 5.0 out of 5.0 by A very good Holiday Inn A very good, well maintained and comfortable HI. Enjoyed our stay but the food was alright but not so much the staff for a Saturday night. Clean room, bathroom and nicely furnished. May 10, 2013
Rated 4.0 out of 5.0 by Fairly well maintained room and good ambience Quality room, despite it looks like a old hotel. Able to relax well as there is good sofa a good TV. Bed and pillows were also fine. The quality of the toiletries can improve, you may be better of carrying something on your own. May 10, 2013
Rated 4.0 out of 5.0 by Comfortable stay Usual good welcome for a platinum priority member and a gratefully received upgrade. Room was clean, comfortable and gave me a good night' sleep. Bar seating area was smart but no atmosphere and rather tepid selection of beer/lager. Evening food remains the weak link in the HI experience. Fine for me on business but bland and old fashioned if on leisure. Breakfast was the usual mountainous buffet. Somewhat indifferent service. May 8, 2013
Rated 4.0 out of 5.0 by Accessible rooms I am a prolific user of Holiday Inns but find the variety of styles of rooms labelled 'accessible' difficult to plan for. The room in Telford had far too much furniture in it for a smallish room which meant wheelchair access to the bed was difficult without moving all the furniture around. Also the shower was in the bath, if you cant stand then its impossible to shower, accessible rooms are best fitted with roll in showers or at least an easy to access bath with lower shower access. Generally though the hotel was very good and having a pool really adds to the fun May 4, 2013
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