Rated 5.0 out of 5.0 by Kevin7734 Spacious room and wonderful service
Stayed 25 nights and the staff was wonderful and called me by name every day and recognized me as a platimum member. Plan on staying here for work next month.
April 21, 2013
Rated 5.0 out of 5.0 by hhawkcoach Great Get Away
I love to go to this hotel when I want to get away. Hot tub was not working to good this trip but with such a great staff I know it will be working next time.
February 24, 2013
Rated 5.0 out of 5.0 by JimmyBob Nice big room
Nice big room with a king bed.
Nice and clean, which is the most important part of hotel stay.
Good wifi access.
Breakfast wasn't that good, not as good as other locations that I have stayed at.
No mouthwash or show mitt here, I received this at other locations.
Entrance from the freeway is little hard to get to, but ok.
February 7, 2013
Rated 4.0 out of 5.0 by RussG55 Good Night Stay
Enjoyed the stay. Staff was very personable. Breakfast was it's usual good. Good workout facility. Close enough to highway, but not too close to where it would be noisy. I liked it enough to come back for a second night in the same week.
January 23, 2013
Rated 4.0 out of 5.0 by Blackhawk Enjoyed the stay
This was my second visit to this hotel. It was another good stay. The staff was knowledgeable about restaurants in the area. Construction in the area was done which made it easier to access the hotel. I had a good night's sleep. Room was clean.
January 17, 2013
Rated 5.0 out of 5.0 by VDUBYA Texarkana was Great!
Me and my colleague attended a Zumba conference in Texarkana. The Zumba instructor recommended Holiday Inn which was great for me because I am a Priority Club Member.
The hotel was located in a great location; very accessible to highway and eateries. The hotel itself, has beautiful decor. Our room was super clean and well maintained.
The breakfast was less than perfect.. By 8:00 am all the eggs and fresh coffee were gone. Instead of the chef preparing more food and a new pot of coffee, she sat in the foyer and watched television.
The front desk help was less than friendly. Not cordial at all! We received a hello, what's your name, sign here and here's your room key and $5.00 pantry bucks. Bye.
January 9, 2013
Rated 5.0 out of 5.0 by loneranger52 priority member
this is a great hotel and the customer service is great also. my only complaint is that the swimming pool water was way too cold and the hot tub water was boilig hot. could not enjoy either one of them. sad,because the reason we selected this hotel was for the indoor pool.
January 6, 2013
Rated 2.0 out of 5.0 by NOTHAPPY13 Not Good
First, we LOVE most all Holiday Inn Express hotels. Beds are always comfortable and showers are great. Breakfast varies from hotel to hotel, but normally pretty good. We have stayed at this hotel in the past. Once we booked a smoking room and upon arrival, they said they "gave our room away just before we arrived". I understand that this request is good if a room is available, but the staff was not polite about it at all. Another stay we found an old cleaning rag in the window. We reported it and the staff apologized. Finally, this last stay was the kicker. We arrived around 8pm and went straight to bed after traveling for 10 hours. When we got up the next morning we found the following....old (may have been used, I didn't touch them) tissues on top of the tissue box in the bathroom, dirty coffee pot, which we washed then found an old dried up coffee filter where you would pour the water, no cups by the ice bucket and the bucket was half full of melted ice. As well, a towel in the bath was not folded(rolled) like the others. Obviously, the room was half cleaned, at least I'm hoping the bed had been changed!! We also waited over 30 minutes for them to restock the breakfast foods and left without any. The attendant seemed to be visiting with friends. We spoke with the front desk when finding the issues with the room, and they asked us if we wanted something from the sweet shop, that they were supposed to give me sweet shop bucks upon arrival, but forgot. They said they were sorry they had not recognized me as a priority platinum member when we arrived. What a rip-off!! I did email this info to corporate office as well a few days ago, with no reply...yet.
January 5, 2013