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Rated 3.2 out of 5 by 6 reviewers.
Rated 2.0 out of 5.0 by We wiil not choose a Holiday Inn again This was our first experience with Holiday Inn Express, and we are very disappointed. The staff was not very kind at all and we have to ask for the tv control first by phone and then directly at the lobby. We finished our work late and we expect to have dinner at our room, but the Hotel does not have Room Service!! In fact, they do not have a kitchen! The breakfast was cold and the Parking Lot was really creepy. We will not choose you in the future for our business trips. April 30, 2013
Rated 5.0 out of 5.0 by Excellent Service and comfort I appreciate the hospitability and confort experienced on this staying at Toluca Holiday Inn Express. Regards February 4, 2013
Rated 1.0 out of 5.0 by Bad experiance The hotel is an old hotel compared to the newest Holiday Inn Express Hotels. January 3, 2013
Rated 5.0 out of 5.0 by great service The service is great, but sometimes you hear noises from other rooms January 2, 2013
Rated 5.0 out of 5.0 by Great service. I really want to congratulate to all crew of this hotel specially to Mr: Gonzalez who helped me by lend me a tie, his tie, I was ready to attend a XV anniversary but I forgot my tie at home and I went to front desk where Mr. Gonzalez was, I explained him my problem hopping he had another tie for emergencies but he took his own tie, his work tie and borrowed to me, I will be gratefull for this detail and once again Holiday Inn saved me the day!!!. I do not know the position of Mr. Gonzalez and I forgot his first name but I really will remeber his gesture. Thank you and we'll see you soon. P.S. I returned his tie at the following day, not taking whit me, Thanks. December 17, 2012
Rated 1.0 out of 5.0 by Holiday Inn Express Toluca The location is appropiate for visiting the industrial area in Toluca. At all moments you feel that you are staying in an old building. December 10, 2012
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