Rated 5.0 out of 5.0 by irdln27 Excellent hotel for park, stay, fly
I came across this hotel through an internet search for hotels by the Toronto airport that offered a place to leave my car while on vacation. The Indigo Toronto hotel is the perfect choice. Just 5 minutes from the airport and covered, onsite parking! The shuttle bus to and from the airport was perfect. Less than a 5 minute wait both ways! The price was great too. I will definitely use this hotel again when I need a place close to the airport. I must also add that there was very little noise from planes. Nice!
May 15, 2013
Rated 3.0 out of 5.0 by JM27 Average hotel easy access on/off major highway and airport
The park and fly package provides convenient access to the airport with covered parking while you are away. The hotel suttle bus drivers were very nice and quite friendly.
The hotel lobby looks great and the desk clerk friendly and efficient. But the rooms, while clean, are just adequate. The hotel was renovated and turned into The Hotel Indigo a few years ago but the materials used were cheap and the hotel rooms are beginning to look shabby. We had peeling paint all around the window in our room and some finishings / furniture was scuffed looking. The tiny tv bolted to the wall reminded me of a famous low budget chain that I once stayed at.
It is easy to get to the hotel and back on the highway, which is good, however, the area is creepy with strip joints and sex toy shops nearby.
It wasn't a terrible hotel and the rooms were clean but overall just barely makes the average rating in my books. Surprising for a Holiday Inn chain.
May 7, 2013
Rated 3.0 out of 5.0 by ProudNovaScotian Great design, fantastic staff but needs work
First time at a Hotel Indigo. Overall i think the hotel is good. design is nice and staff are exceptional. downsides:
- I am a Priority Club Platinum member but no recognition given.
- very surprised to find toothpaste splatters on bathroom mirror, a few hairs on made beds and stain on curtain. I am not super picky but this was quite noticeable.
- rooms and most common areas very nice. Halls still look to be under renovation. Not a big deal
- no hair conditioner, just 2 in 1 shampoo. Seemed cheap
- there is a walkway on roof off of 5th floor. Would be a great idea to build it out to an actual patio area. People would love that.
- beds and pillows very comfortable
Your staff make up for some downsides that I would love to see fixed. This place has huge potential!
I will give them another try
May 6, 2013
Rated 3.0 out of 5.0 by Greig Contemporary styling and comfort
Room was very stylish and contemporary. Visually pleasing. Comfortable bedding and atmosphere in the room.
Restaurant and all staff terrific. Food was incredible!!
Problem with no heat in the room. Not offered an alternate room but, given a space heater. Coffee maker in room, but - no coffee!!
Mentioned to front desk staff at check-out - "sorry about that" was all I got. No offer for a reduction in room rate for the inconveniences. I was surprised by that.
I would recommend the hotel again but would have demanded a room with heat (not a space heater) and coffee.
April 26, 2013
Rated 4.0 out of 5.0 by TJHC Another stay
We have stayed at the Indigo on several occaisions. Even though in a filght path it is quiet in rooms. Staff are excellent and acommodating. Rooms are very comfortable. Breakfast at the restaurant is good. Service is fast. Pick up and drop off service reliable and timely.
April 21, 2013
Rated 5.0 out of 5.0 by Icecreamyc Got my good night sleep
I had some renovations done to my house and I needed a good night sleep as the construction began early and I work nights. I had to get a good night sleep. I found Hotel Indigo beds so comfortable with relaxing pillows I did not want to leave the bed.
The hotel has free Wifi so I did not have to plug in my lap top I had it next to me so I was able to do work.
The room was nice and refreshing to see a big screen plasma tv, the staff were friendly and warm.
I did not have a chance to use the pool or the gym but if I stayed another night I would have.
April 18, 2013
Rated 3.0 out of 5.0 by goodgolfcyn Hotel Indigo
Hallways smelled strongly of cigarette smoke, bathroom grout work is dirty, lamp shades were stained. There should be a sign posted at the entrance to the property to check in before parking. We parked our car on the 4th floor and had to walk all the way down to the lobby entrance as we could not access the stairs through the parking garage as we hadn't checked in yet and didn't have our room key... very inconvenient. Bed was comfortable, location was convenient to the airport. The young man at the front desk was very friendly and helpful.
April 12, 2013
Rated 5.0 out of 5.0 by steph20130325 a great nights sleep
just quick note to say we LOVE starting our vacation at the hotel indigo toronto airport !!!... the staff offers a sincere welcome and can answer any questions regarding shopping or the quickest way to get somewhere in toronto if youre not sure
we get a great night sleep on the comfortable beds and are only awakened by our requested wakeup call...:O)
the closeness to the airport is the best! youre only about a five minute ride from the terminal in the free shuttle!!!!
also we really like that we can leave our car at the hotel while on our trip...its a HUGE benefit
we too like going out on the upper parking garage level to watch the planes fly over... its like you can wave to the people on the plane...:O) and yet you DONT hear the planes while in your room...:O)
thanks again for making every trip we take have a most enjoyable start!
April 4, 2013