Rated 3.9 out of 5 by 39
Rated 4.0 out of 5.0 by Christy777 Ok
The price was high. I had no choice because so many hotels taken for Port Expo and my workshop was the same weekend (had nothing to do with Pork Expo). The rooms were nice, bed was comfortable. Breakfast was fair, I've had better.
I did find the staff very nice. I also found the maid or room service crew very GOOD. They were better than average for sure!
June 15, 2013
Rated 3.0 out of 5.0 by Kozmo Sewer Gas
We walked off of the elevator on the 3rd floor and the smell of sewage overwhelmed us. It seemed the worst toward the middle of the building. I called down to the desk and they said yes, since they started construction on the building next door, they have been having trouble with sewer smell / gas. I told him we could even smell it in our room. No other room was offered to us.
June 8, 2013
Rated 5.0 out of 5.0 by kvo2128 Always a Great Place
Had another great time at a Holiday Inn Express. Everything was the same as all the others. The only bad thing was when we got back from being out, our beds were torn apart and not made. It was as if they forgot to finish the room. When we called the front desk, the person on the other end was not friendly about it. This little negative won't keep us from going to another Holiday Inn. The front desk person when we checked in was outstanding.
June 7, 2013
Rated 4.0 out of 5.0 by tombob Convenient location, friendly staff.
We stayed there on our way to S.Dakota. Very good location if you are traveling east or west through Des Moines. Friendly staff and enough amenities to make your visit comfortable and relaxing. I would stay there again anytime.
The night we were there was the night the tornado hit Oklahoma. We were surrounded by severe weather all night. Many around us lost power but the hotel did not.
May 25, 2013
Rated 2.0 out of 5.0 by rzh1 Slow internet
Tried to connect via VPN to work but was not fast enough to even bring up home page let alone access applications.
Connection was so slow even Google news took minutes to open.
May 22, 2013
Rated 5.0 out of 5.0 by Leys Very nice room and staff
The staff worked extra hard to take care of our needs. The room was very comfortable and the breakfast offered many choices. The location has easy access to I-80.
May 15, 2013
Rated 5.0 out of 5.0 by QuadCityVisitor Excellent Stay
We stayed at the Holiday Inn Express in Urbandale and enjoyed a very clean and comfortable room. Lots of plugs for phones and electronics. Very clean. Great staff. Love the cinnamon rolls at breakfast.
May 6, 2013
Rated 3.0 out of 5.0 by RickD53 Would Stay again if
Hotel is new so I understand there are some kinks to be worked out.
Let me start with the good. Its new. The staff is great and very accomodating. Room was clean and bed was comfy.
Location is good and close to freeway. There are several places to eat close by.
The only problem I had was with the Internet and TV reception. TV acted like a Satelite dish that needed adjustment because the signal kept getting lost.
Internet is the biggest issue I have for considering this property again. It's the after hours that I am trying to get my email and file downloads done so internet connectivity is essential. Unfortunately for the duration of my stay, the internet was just about unusable and left my very frustrated and behind in my work. Not a good thing because that meant I had to work extra hours.
Fix this and I'll be back. I travel every week and am in Des Moines 1-2 weeks per month. I'd prefer to be back to this property due to the proximity to my account.
May 1, 2013