Rated 3.0 out of 5.0 by Babsy9 Balcony
I'm disabled and in wheelchair room, no access to balcony as 2 very large steps to enter balcony.f you open balcony door there is no way to close door as it cannoto be reached.
Bathroom tpo small as wheelchair cannot turn in it.
Unacceptable for today and a holiday inn. As room is not truly wheelchair accessible it should not be stated,
If I cannot access all facilities should be notified as such by staff and at the very least should not pay full price.
June 10, 2013
Rated 5.0 out of 5.0 by Ebee Excellent accommodation and exceptional service
The staff were very welcoming and ensured that we had everything we needed. My wife and I had my mother travelling with us who is quite elderly and requires a wheelchair.
The staff arranged transport for us to the concert downtown, ensuring the taxi was aware that there was a wheelchair.
The room was exceptional with respect to the facilities and the cleanliness. My mother's room was excellent with respect to accessibility to the washroom/bathroom facilities.
The breakfast was very good - great variety included in the room price and staff there were caring and offered a high level of service.
June 8, 2013
Rated 5.0 out of 5.0 by Jack38 An excellent value in downtown Vancouver
The service at the front desk was outstanding across a half-dozen different individuals. Rooms are clean and neat. The rate was very good. Recommended.
June 7, 2013
Rated 4.0 out of 5.0 by kuba66 Comfortable bed and great service but poor breakfast
I stayed in the hotel for 4 nights on a business trip. It was overall a good experience with a comfy bed and really helpful staff. As I had a fair bit of work to do during my stay I appreciated a reasonably sized desk with convenient electricity sockets as well as free wifi.
- the wifi needs logging in on a website every time you restart the computer which was a little annoying.
- The breakfast buffet had nothing healthy to eat except for fresh fruit. There is no real dark bread, no skimmed milk, no sugarless cereal (simple oatmeal?) and absolute zero vegetables - as if it was illegal. For my European taste it made the breakfast indulgent the first morning and plain disappointing every morning after that.
Final remark on location: It is a good place to explore the city as a tourist however on future business trips I will seriously consider something more downtown to reduce the taxi rides to meetings.
May 24, 2013
Rated 5.0 out of 5.0 by LordSebastian1969 My First time but won't be my last. Lovely!
My first visit to the beautiful city of Vancouver so I didn't know if I was making the best choice for the city, however, this hotel hit the right spot from the warm welcome to my very comfortable king bed room with a wonderful view from the balcony of the Vancouver skyline with the mountains as the back drop.
The bistro/lounge gives excellent service with a reasonably priced menu. All the staff were friendly and courteous. For those who want to eat outside the hotel there are many eateries close by.
This year in July 2013 the Priority Rewards club gets a revamp, a new name and new benefits, with some better reward opportunities and will be called the IHG Rewards Club, so look out for those exciting changes. As an IHG Platinum Elite Ambassador for ten years, I can highly recommend this hotel and the IHG free rewards program. I am truly looking forward to visiting again.
May 20, 2013
Rated 4.0 out of 5.0 by teacherj Medical Stay
Obviously a good choice for any medical stay for VGH or Cambie Center. It is close by to these locations.
Staff were very good, rooms very nice.
Only complaints: standard definition TV??who does that anymore? $17 a day to park? How else would you get to this hotel, might as well include it in the price. Food (breakfast) was not very good, I'd try somewhere else.
May 20, 2013
Rated 4.0 out of 5.0 by dutchie70 raining vancouver
with GPS easy to find; parking no problem and close to the subway.
May 19, 2013
Rated 5.0 out of 5.0 by Cyprus Perfect spot for base to see town
Buy a "all day ticket" and use Sky train + water taxi + water bus to see all of Vancouver and North shore.
May 12, 2013