Rated 5.0 out of 5.0 by MikkiR Room and Comfort
Floor 2 looking over pool area was noisy well after 11:00pm. and early morning filled with noise from those sitting smoking.
May 18, 2013
Rated 5.0 out of 5.0 by snowbirdie Great restaurant and very pet friendly
We always stay here when traveling between Southern and Northern CA because dogs are welcome and it is across the street from a large dog park. The salad bar and staff in the restaurant are always excellent. The beds are comfortable, and we have always had a good experience with staying here!
May 15, 2013
Rated 4.0 out of 5.0 by Elch140 Good Hotel
This is a good choice for your Trip to Sequoia National Park.
May 15, 2013
Rated 1.0 out of 5.0 by Peach1 Never again
This was the thirt time I booked with this Hotel and definitely the last. I should not have to argue every time with the Staff about the Room.
When I booked my stay I specifically ask for a Room on the first Floor and a Fridge. Upon arriving after a hard day's work I found out that my room would not have a Fridge. I told the Clerk that I ask for it when I booked and he told me that they didnt know about it. He then gave me an upgrade since I am a Platinum Member and said " This is a win win situation". Not sure how that is.
My new Room was in the separate Building and on the 3rd Floor. So I had to walk all thru the Hotel and across the Parking Lot. To make matters worse, once I was inside I had to walk all the way to the end of the Building to find an Elavator and when I finally got to the 3rd Floor, I had to walk again all the way to the other end because my Room was the last one.
The next morning I could not get into the Hotel thru the back door because it was looked. So I had to walk around the Hotel to the front door. I ask again if they would have a Room with Fridge available on the first floor and I was told not with a Fridge. So I ask if she could put a Fridge in the Room and I got a firm NO. This is not the right way to treat a Guest. I found another Hotel that could accommodate my request and I checked out earlier that planed.
By the way, I have a reason to request a first floor room due my disability........
May 9, 2013
Rated 5.0 out of 5.0 by irinabj One of the best!
We have stayed at this property numerous times. I have only good things to say about it. Visalia is a beautiful city, and the hotel is relatively close to the recreation parks.
The Cafe staff is very nice, and breakfast buffet is awesome. If you can, choose the rate with breakfast - it is worth it (especially if you have kids).
We will be definitely back again!
May 9, 2013
Rated 4.0 out of 5.0 by Calif12 room was comfortable, services were okay
Room was comfortable, would have been better to have had a fridge and microwave, since they were some distance to other food areas (only one restaurant within walking distance). The one restaurant was very good, but would have liked some other choices or prepare my own. I was told there was no way to scan a one page report using their printer to my email, instead was told I needed to go to printing store, but I had no car to do this and it was not within walking distance. Staff did not come up with any suggestions except to find my way to a printing place myself.
The hotel was located by a park for walking availability and a golf course which was very nice.
April 24, 2013
Rated 4.0 out of 5.0 by WstSideSlim H-I Airport Visalia
I always stay here when I'm in the area. The staff is fantastic and makes me feel comfortable. Welcome gift for priority club is appreciated. This is an older hotel but the rooms are large and the beds are very comfortable. Heating and cooling fans can be a little noisy in some rooms as well as rooms on the freeway side. Other than that, I would recommend easily.
April 22, 2013
Rated 2.0 out of 5.0 by upset41413 Bad Experience
Upon check in the manager at the front desk on Sunday Night 4-14-13 @ 9:00pm was very confrontational. Would not accept my CLC lodging card and was annoyed when I asked for the ConAgra rate since she would not accept my card. Once in my room it was uncomfortably warm due to the air being off. I turned it on to cool the room only to find that all would come out was warm air. When I approached the morning manager he put in a work order however I received no update until I went to the desk the evening of 4-15-13. They said that the part would not be in until the following day. Unfortunately they could not give me a similar room I would have to go to a room with 2 queen beds. I chose to stay only to later find out that the room was adjacent to the employee break room. Which becomes extremely noisy around 4 am. I feel the overall value of this establishment is poor. It is extremely noisy, there is no mini fridge in the rooms and the management staff does not communicate well. I will not recommend this establishment to co workers or friends.
April 18, 2013