Rated 2.0 out of 5.0 by sadpanda Bed dirty and plumbing issues
I stayed at the Holiday Inn Capitol Hill expecting to have a pleasant but short stay as I was only going to stay for one night. Although I understand parking is limited in D.C., I am still shocked to find out that there was no valet and I had to pay a fee for parking, plus when I went down into the garage, there were barely any spaces that were available that weren't compact car size (some of the spaces were not accessible due to people parking in two spots).
When I returned to the hotel later that night, I turned down my bed only to discover hair and other dirt in the sheets. The next morning I had a plumbing issue, and when I checked out I informed the staff but I was just told "oh ok, we'll check it out." No have a nice day, sorry, or anything. I just felt very unwelcome and rushed.
I will not be staying at the D.C. Holiday Inn again.
June 14, 2013
Rated 4.0 out of 5.0 by Reetz Great location at a reasonable price.
We took our two grandsons to Washington D.C. to see the sights and stayed here at a friends' recommendation. After I read the previous reviews, I asked for a quiet room and was able to avoid "train noise" during the night. The staff, both at the lobby and in the Cafe Bistro, was very friendly and helpful throughout our stay. We had the evening and breakfast buffets at the Cafe Bistro. Although the food was good, the evening buffet cost $111 (with tip) for the four of us, so we'll probably choose a less expensive meal next time around. All in all, we enjoyed our stay very much and are already planning another visit back to this hotel and Washington D.C.
June 14, 2013
Rated 5.0 out of 5.0 by dctraveler13 Wonderful stay
visited dc on vacation....easy, hassle free check in after a long day of walking Arlington national cemetery. traveled with a 2 year old and accomadations requested for everyones comfort were ready. the adjoin rooms were a boon, as they gave the 2 year old more space to stretch and play between sight seeing ventures. there was a problem with the televisions but Clarence from maintenance responded within minutes of our call to the front desk and took care of the issue in such a quick, polite and professional manner, and was helpful in showing us a trick to access a locked bathroom door if needed. ( the 2 year old just loves pushing buttons!) rooms and bathrooms were clean and comfortable...and especially inviting after a day of sightseeing. not a lot of places to eat nearby via foot, but we did take in some local places within a short driving distance from the hotel, and we did order delivery one nite of some really great food from a local pizza place. parking garage was a unique experience...the parking stalls were extremely small, and it was a challenge to get the family van in and out of them. All in all Holiday Inn should be tickled with their hotel and the staff that manages it...they make the guests feel special, and valued. Thanks again for a great holiday!
June 13, 2013
Rated 5.0 out of 5.0 by Drguy1960 Trip to DC
Very Nice rooms and cozy... Enjoyed my stay here.. Wish it was longer than just one night now...
June 13, 2013
Rated 5.0 out of 5.0 by HavanaMike Concierge Service & Front Desk are very helpful...
Great location...within walking distance to Capital Hill. Recent trip was for business but lots of tourists on property. Used the business office...four work stations and lots of printers, paper, etc. Woman at the front desk was very accomodating as was the Concierge with handling my requests. Starbucks is on property and was sufficient for a few meals & lots of coffee. Walk to and from metro station is about 5 minutes and very safe. Rode to Nationals Park for a ballgame in about 10 minutes. Room was a bit worn out regarding furniture, tiles and decor but was very clean & comfortable. Overall,very happy with the experience & location...will use location again.
June 12, 2013
Rated 5.0 out of 5.0 by debee1 Great location and service
Close to museums, metro, drug store, and places to eat. Clean and orderly with great service. This was a pleasant surprise in a very busy city!
June 9, 2013
Rated 5.0 out of 5.0 by Ctri29 Great Staff
I had to cancel my reservation to one of the rooms - the hotel manager was very accomodating and the refunded my stay. Thank you!
June 7, 2013
Rated 4.0 out of 5.0 by Galonthego22 Great-(after first day's disappointment)
We arrived after a very long day that involved a red-eye flight from California into Dulles and a full day of sightseeing by car of Mount Vernon, Arlington National Cemetery, and D.C. suburbs. Although the reservation was made more than a month in advance and confirmed a couple of times before arrival, the room that was ordered- two double beds- was not available. In it's stead we were offered a king plus an extra (read "on the floor") bed for the night and guaranteed that we would be moved into the type of room requested. It was frustrating and disappointing, but I must commend Alex, the person who handled the matter, for making lemonade out of lemons. We were moved to the desired room the following day and received a generous adjustment on the rate.
The remaining stay was pleasant. Staff at the front desk, restaurant, bistro, and behind the scenes was friendly and solicitous. The inn's location is outstanding- truly just a brief walk to the Air and Space Museum that sits approximately mid-way on the Mall. It is a pick up and drop off stop (at specified times) for the Old Town Trolley.
June 6, 2013