Rated 3.0 out of 5.0 by HorseMom1176 Not bad
This hotel has a captive audience, in that it is directly across from the Senator Bob Martin Agriculture Center. We chose to stay here while attending a horse show. We stayed for 2 nights. Because of our schedule, we were unable to avail ourselves of breakfast on one morning, but on the second morning, the breakfast selections were decent. Unfortunately, the pancake maker was broken. The biggest concern I had was that, upon our return on the second day, it appeared that housekeeping had not cleaned our room. The bathroom trash had been emptied, and towels had been replaced, but the trash in the main room was still full and the beds hadn't been made. When I mentioned it at the front desk, the clerk apologized and said that the housekeeping staff must have been interrupted. Hmmm...... This was a nice hotel, but honestly, there are a few other nice hotels in the area where I can get my trash emptied and my bed made. Additionally, I was not greeted by name, nor was I welcomed as a Priority member. On the other hand, one evening, while searching the hotel vending machines for a bottle of water (they were all out), the kind young man at the desk apologized profusely, and provided me with 2 bottles of water which he got from his vehicle.
June 7, 2013
Rated 2.0 out of 5.0 by me13 loud
My stay was noisy, and I was unable to get any sleep. I complained to the front desk twice, and they were unable or unwilling to change the situation. I asked to switch rooms and was told there wasn't another room available. I will choose another hotel the next time I am in town.
June 3, 2013
Rated 4.0 out of 5.0 by star1964 Smelly room
I notice a smell when I walked into the room. I asked the front desk about he smell.I received the answer, "Would you like for us to spray the room.." I said no. Other than that the stay was fine.
May 31, 2013
Rated 5.0 out of 5.0 by PJ95 Nice Property
Just a few steps away from the Williamston Horse Complex, this Holiday Inn Express has it all. Accomodating social area on the first floor, comfortable, clean, spacious rooms, good parking, and a nearby restaurant that you will have to try! The staff was very friendly and knowledgeable as I entered the property and maintained a professionalism throughout the stay. I would highly recommend this location for business or pleasure. You will enjoy the stay.
May 18, 2013
Rated 5.0 out of 5.0 by FWDD Great place to stay
I have stayed here many times and I always have a great stay. Service is great, rooms are clean and the place always smells clean in general. The Internet is nice and fast also.
May 12, 2013
Rated 1.0 out of 5.0 by Jeb1955 Average hotel with outrages pet fees!
Stayed TWICE at this hotel the month of Aorill, 2013. Having never been to Williamston before, I was told by others (Horse Show folks)that this hotel would give us a discounted room rate and they were PET FRIENDLY. This hotel is MOST convenient to the show grounds, and before I made my reservations, I talked with the hotel personel about the rooms and the "discounted" rate & that they were pet friendly. Our first visit was OK, because I paid for suites for my husband & I AND my horse trainer! My trainer was there 3 nights and us 2 nights, and my room was charged the additional pet fee of $55 for BOTH nights! We ended up on the top floor so before we left, I asked the staff about a bigger room on the ground floor for our NEXT visit in 2 weeks. I was able to book my room early, and got a suite on the 1st floor beside the side exit door. The room rate was higher which I knew, but OVER a $100 in pet fees for EACH night was a bit much! ALSO, I paid for another room for my horse trainer! I have 4 dogs (all small and often stay in hotels) so I am use to paying pet fees. My dogs have stayed in 5 star hotels and have NEVER been charged this much in pet fees! I complained at check out & was told a manager would call me back. NO ONE called so I called back 4 days later, and asked to speak with the Manager. NEVER got to talk with manager! Will NEVER stay at this hotel AGAIN! Obviously, it does NOT pay to be honest and TRY to be a responsive Pet owner! I ALSO wrote a reviw on TripAdvisor!
April 29, 2013
Rated 5.0 out of 5.0 by LOVEtoTRAVELplaces BEST PROPERTY
I loved my stay here at the hotel because it was very peaceful and I loved all of the staff here at the property!!!!!
April 24, 2013
Rated 1.0 out of 5.0 by KarenH Poor service
I had booked the the visor team a week before. One double for Fri & Sat and a king for Sat. The same as the team. When I arrived I was told I had no room Fri. And nothing was available. After much stress and looking I was told I was book for Sat. & Sun. The games were over Sun. Morning so why stay,everyone was going home. Then I was told OH, we have a room, surprise.Sat. Morning I paid for the king so I won't have to stand in line I was told I could just pick up the key. When I got there in the afternoon there were @20 people at the desk.rooms were messed up the man at the desk the them to switch the rooms as needed among themselves. Then some people did't even have rooms. People were mad. One family got so mad she went 20 miles away to a complete different hotel. Everyone was mad. Was told my room was not cleaned yet ant it was 5p.m.I asked about breakfast and told it ended at 9:30. So at 9:05 we came down to nothing and told they were not putting anything else out. Behind us were 12 more people. Only cereal and muffins to eat. Sun. Went down early and only bacon and nasty eggs. No fruit at all. I had 2 people in my group thar has gluten allergies, so nothing again they could eat. I have family the lives in Jamesville, and stayed there before but never again in williamston.without a lot of thought.
April 12, 2013