Rated 5.0 out of 5.0 by suzie44 comfortable bed
hotel was very clean and staff was very friendly, and love that they have a shuttle to the airport, would stay again
February 24, 2013
Rated 5.0 out of 5.0 by Rob02301 Great Stay
I spent 2 nights there while being a Vendor at an Auto Swap meet at the Big E in Springfield. The staff was great, the girl who worked the front desk went above and beyond to help and answer any questions I had. Room was clean and Hotel was very quiet. I will definately stay there when I come back.
January 26, 2013
Rated 5.0 out of 5.0 by HomerMarge The best yet!
We have stayed at a lot of hotels over the past year, and this one was the best! The room had no odor at all. My wife is very sensitive to smells and had no problems. The bathroom had all the towels and wash clothes it was supposed to. All the surfaces were dust free and the heater worked without making horrible noises. Did not have breakfast as I had an early flight. We will definitely stay here again.
January 19, 2013
Rated 5.0 out of 5.0 by Maako Wow!
This the finest Holiday Inn Express I've stayed in, and I've stayed in a bunch of them. My room was spacious, comfortable and functional, and the lobby area was spacious and well-decorated. 5 stars!
January 5, 2013
Rated 5.0 out of 5.0 by pgtjjr2013 Outstanding Staff
To me a friendly and caring staff is as important as business support and room comfort. My expectations were met by caring staff.
December 11, 2012
Rated 4.0 out of 5.0 by beachy2710 Quiet rooms
This hotel was a very good experience all around. The rooms were very quiet and clean, the breakfast had a great selection and although never offered a priority gift upon arrival the staff was pleasant. There were enough places to eat nearby. Although this hotel was a bit pricey for a holiday inn express it was a very nice stay and would return.
November 27, 2012
Rated 5.0 out of 5.0 by GuyAboutWorld Clean Hotel, Friendly Staff, Free Parking!
Stayed for the weekend at this hotel in September to go to Six Flags New England. I have stayed here before, though it is usually prior to an early morning flight. This hotel is very convenient; it is almost directly across the street from the airport, and just a few minutes drive to the airport parking garage and terminal building. This time, however, we picked this hotel because it’s just about 15min from Six Flags New England. This hotel is great; everything you would expect from a Holiday Inn Express. Parking was free (always a nice touch!) The lobby was clean and the staff was very friendly. The staff greeted us, checked us in, and offered suggestions for local restaurants. The staff also upgraded me – without my prompting – to a suite based on my Platinum Elite status! Some hotels overlook this Platinum Elite benefit, so I was pleasantly surprised. The suite was clean. New TV. The bedding and towels were clean. We were on the top floor so very quiet. The WIFI worked without a problem and it was actually fast! We didn’t eat breakfast at the hotel.
Overall this was a great stay! We didn’t plan on spending a lot of time at the hotel, just wanted a place to sleep and shower in between days at the theme park. That said, couldn’t have asked for more. I got my complimentary upgrade, the rooms were clean, the staff was very friendly, and there was free parking! Perfect for a Holiday Inn Express located near an airport. I will most certainly stay here again when I need a room before a morning flight.
One thing to note, there are not a lot of food choices in the local area but there are many within about a 10min drive.
November 2, 2012
Rated 5.0 out of 5.0 by Justine Enjoyed my stay
Staff is responsive to needs, and even though the hotel is across the street from the airport, it was VERY quiet inside the hotel. Convenient to many destinations.
October 28, 2012
Rated 5.0 out of 5.0 by Rena Easy access and affordable
The bed and room overall was very nice and met my needs. The room did have an odor that was a bit annoying but after I was there for a few hours it seemed to go away.
October 24, 2012
Rated 3.0 out of 5.0 by snookssec Internet Access was plain Awful
I travel over 60 nights a year for business purposes and internet access is essential when I'm on the road. The internet access at this hotel was inaccessible or insanely slow for 2 out of the 4 nights I stayed. The hotel staff, while pleasant, basically told me there was nothing they could do and couldn't understand why it was so slow or why I was unable to connect when the occupancy rate was only 40%. Further, when they forwarded me to the service provider I was told all they could do was reboot and 'hope for the best.' This is unacceptable.
In addition, the breakfast selection was very greasy and there were not enough healthy choices (low cal/low fat yogurt, apples, etc).
October 23, 2012
Rated 5.0 out of 5.0 by Ironreg Clean, Comfortable Room & Friendly Service
My experience was pleasurable; the friendly staff was more than accomodating. I would have no reservations in staying here again.
October 15, 2012
Rated 5.0 out of 5.0 by kgidhig Great Place to Stay near Airport
My family needed a place to stay one night before flying out of Hartford the next day, and I'm glad we chose this hotel. This is an attractive property, and our room was well furnished, spacious, comfy and quiet.. When we arrived late that afternoon, it was raining and chilly (typical of April), and the desk agent made us a fresh pot of coffee immediately after we checked in. Such a nice touch! The beds were very comfortable, and we all slept well. Breakfast selections the next morning were nothing special but certainly adequate. The hotel is a stone's throw from the terminal, and our car rental site was almost next door, making our car drop-off and trip to the airport a breeze.
October 5, 2012