Rated 4.0 out of 5.0 by Aljar Parking
The hotel and inclusive breakfast were excellent for a budget price hotel. The free Internet connection was was an added bonus even if a little slow.
The big drawback at the moment was the lack of available parking in the hotel car park because of refurbishment.
The hotel staff were not even willing to offer a guess as to when the car park would be available and there were varied opinions about where street parking could be found.
June 14, 2013
Rated 2.0 out of 5.0 by BernieC OK Accommodation
While our room was OK and the hotel certainly modern there were some issues. Having stayed at many Holiday Inns the first issue is that there was no real recognition as a Priority club member, while in the UK we stayed at two other Intercontinental hotels that were outstanding and certainly treated us extremel well, perhaps we have been spoiled by our experiences with other Holiday Inn locations. The other issue is that while the staff was friendly they seemed short handed and the service perhaps not what I expected. The last point is location, being beside the police station, several times in the middle of the night being awakened by sirens from PC cars.
June 14, 2013
Rated 5.0 out of 5.0 by Jgbranson Jgbranson
Very clean, comfortable, good food, and a friendly and helpful staff. Parking is a problem.
June 10, 2013
Rated 5.0 out of 5.0 by Kurt54 End of Trip Windsor Stay
Clean hotel, excellent staff, great breakfast and close enough to Heathrow airport for those with rental cars. There was no hotel parking available at the time of stay, but there was street parking for a fee. I would definitely stay here to see the local sites - very easy walk to Windsor Castle.
June 8, 2013
Rated 4.0 out of 5.0 by SoloTraveler Great location for a stopover
I used a points from my priority club membership for this one night stay which I took on my way up the country to visit relatives as I didn't relish the thought of a 4am start! Also the location is in easy walking distance from the castle and the centre of town so I had an easy complementary breakfast in the hotel then into town for a leisurely walk and a coffee before heading off in the car.
I was checked very efficiently by a bubbly young lady in the late evening and found a beautiful modern hotel room well appointed and very comfortable for me at least, might be a bit cosy for a couple. I used my complementary 24hr one device WiFi access (this may have been as a priority club member but i didn't check) to check my email then promptly went to sleep after a hot shower taken in the immaculately clean bathroom.
Woke up and took advantage of the self service breakfast which included almost everything you could want (cereal, jams, toast, pastries, hot drinks, juice, scrambled eggs, sausages amongst other items).
After a hour in the town returned and checked out quickly without any fuss.
There was parking onsite however it was not in operation at this time but there was seemingly plenty of parking on the street in a safe neighbourhood (infact next to the police station).
Overall a very good stay and I would have no hesitation in returning.
June 7, 2013
Rated 5.0 out of 5.0 by IanG3x99 Very Helpful staff
Hotel is fairly new, room equipped to high standard. Staff excellent and extremely helpful and cheerful.
Underground Car Park is not currently available, though it is being worked on. There is a Youth Centre behind the hotel - parking is free between 19:00 and 09:00 - though the Parking sign does not indicate this - we rang the local council to check and they confirmed that the sign was incorrect. We parked overnight without any problems.
The hotel is a 10 minute walk into the town centre.
June 4, 2013
Rated 2.0 out of 5.0 by Marmot Parking mayhem
Could not park at hotel. Duty manager insists problem of parking is on website. It is not. It shows parking is available.
Duty manager suggested adjacent road which was double yellow lines or opposite which appeared to be residents only.
Worst of all the duty manager keeps saying 'it's not my problem'.
IT IS - these are your customers that you are offending. Staff need a little more training in customer skills and taking responsibility.
DO NOT stay at this hotel if you want relaxing time.
May 17, 2013
Rated 4.0 out of 5.0 by Law2003 comfortable bed and good service. Friendly staff
Everything was fine but we had to park as instructed on double yellow lines as car was inaccessible due to work being carried out.
May 13, 2013