English
Windsor (Ambassador Bridge)
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 1-519-9661200
Hotel Fax: 1-519-9662521
Hotel Fax: 1-519-9662521
Rated 4.2 out of 5 by 47
reviewers.
Rated 4.0 out of 5.0 Hotel perfect but restaurant makes it not 5 star score
I am staying already at least 8 years in this hotel and I like it very much. Staff is always friendly and customer focused. Very good.
But the restaurant Grill 55 is not good. Food is below average. In emergency cases it is OK but I would not give people recommendations to go there for breakfast or dinner. I don't know what happen with some people from Grill 55 who serve the breakfast but last week it was horrable. Of course not all the woman are bad listeners but there was a little youn woman who was writing my order on paper but gave me a breakfast what was not complete. My colleague had the same. Not complete and also not the same as the day before. I told the receptionist form the hotel that when this is not changing I not com,ing back and will not send my people to Holiday Inn anymore.
May 21, 2013
Rated 3.0 out of 5.0 by Hun48 Friendly Kitchen Staff and Excellent Food
I would not normally spend money on room service in a hotel for obvious cost reasons. However, the purpose of my night away was to give me some "Mommy Relaxation Time Alone"! So, I decided to treat myself to room service before I went to relax in the hot tub for awhile. Although many of the items had changed on the menu provided in the room, the kitchen staff was very knowledgeable and apologetic and quick to recommend other delicious options. I have never had such deliciously prepared steak in a hotel (I had the steak sampler). It came with fresh steamed vegetables and choice of potato. It was prepared absolutely perfectly and was well worth the cost! The staff was incredibly friendly and accommodating and made me feel as though I was the only person they had to cook for that night. I would not hesitate again to order room service there.
May 14, 2013
Rated 3.0 out of 5.0 by moxie79 an extremely dated Holiday Inn
I've stayed at this property a couple of times during the last 6 months while traveling on business. The hotel itself feels like it's a hundred years old, and is in dire need of a renovation. The décor is very stale, floral curtains and yellow striped wallpaper in the rooms. A lot of times when hotel properties are dated, some of the necessity type things are also missing... a little thing like WALL OUTLETS are sparse in a hotel such as this one.
This hotel is nothing more than a place to sleep when I am in Windsor on business, but in no way would I suggest a friend stay there if they were looking to me for advice on a place to stay for a weekend getaway.
I am loyal to ICH for my points, and I find this location more convenient than the other (very dated) Holiday Inn downtown.
Let's hope there's a plan in the near future to inject some modern vibes into this property--- location is very good, and the hotel could be MILES better with some investment.
Room prices, even with a corp rate are consistently higher than the avg price I pay-- even in major cities like Montreal or Winnipeg.
May 12, 2013
Rated 2.0 out of 5.0 by Lindzaline had a better experience the first time
We had such a great stay the first time that we booked a second time. This time none of the tv's were working due to a technical problem and we were the room next to the elevator which meant from an early time of the morning we could hear people and the elevator beeping.
April 25, 2013
Rated 2.0 out of 5.0 by kitkat180 Very disappointed with the noise level
My overall impression when I walked in was very good. The room was clean, the beds seemed nice, pillows good. The restaurant food was good.. I was a little disappointed - that my daughter's penne pasta came out and it was not penne. It was another kind of macaroni.
My daughter competed on Saturday at 7:300 which meant we were up at 6:30am. The noise level was unbearable. I called down twice and felt that the front desk handled it very very poorly.
April 12, 2013
Rated 4.0 out of 5.0 by MondoW Good Value
A very comfortable room with 2 tvs and sitting area. The staff were very friendly. Would have liked an included breakfast but all things considered... a good value. I would stay here again
April 2, 2013
Rated 5.0 out of 5.0 by HJohnson Made a stressful situation easier
We found ourselves in Windsor for the funeral of a family member. The staff at the hotel were great and ensured that we had everything we needed to make our stay comfortable and to allow us to focus on being with family. The lobby was inviting, lots of available parking, close to all the things we needed in Windsor and the room was comfortable, clean and spacious.
March 30, 2013
Rated 5.0 out of 5.0 by Jorge1 Excellent
Always stay at thisd location weather business or pleasure. Also very clean and comfortable. The staff is excellent and the restaurant is awesome. This is just another home away home for me.
March 26, 2013
