Rated 4.0 out of 5.0 by TRKV RNCC
Good value / clean room / friendly staff - what more does a person need
June 16, 2013
Rated 3.0 out of 5.0 by L0725 Hot and loud room!
We stayed at this Holiday Inn for a short visit while at a wedding in Windsor.
Our air conditioning was broken - which we had asked to have fixed.
Upon returning from the reception (at 2 am), we realized it wasn't... and just wanted to go to bed.
Rooms are not noise proof - you can hear exactly whats going on in the hallways.
We were not offered any money back for our room (the staff told us it was bc we had already recieved a wedding rate). Instead was offered points, or breakfast. Did not want to stay for breakfast... So we took the points. Atleast it was something.... but would have much preferred a discount for sleeping in a hot/clamy room. :(
June 7, 2013
Rated 4.0 out of 5.0 by financeman Nice hotel, but the restaurant has some issues
Overall, this is one of the best Holiday Inns that I stay at. While it also has a very good restaurant, I have 2 problems:
They play loud rock music at breakfast which makes it impossible for me to work emails or read the paper over breakfast. Every stay, I ask them to turn it down, but if they agree to, it is still way too loud to read when they do.
The wine list is puny and last visit, our first 3 selections were not in stock.
May 28, 2013
Rated 5.0 out of 5.0 by marchwardenofdoriath Helping make home away from home.
The front desk staff were helpful, accommodating, efficient and a pleasure to work with as they adapted to our changing schedule over the course of our four day stay. They somehow arranged to free up a room for the two extra nights we needed during a busy holiday weekend. Thanks, we recommend your hospitality and we will return.
May 25, 2013
Rated 5.0 out of 5.0 by Ricaroo Above and Beyond
We stayed at the Windsor Holiday Inn the day before we met a tour group that we were going bird-watching with. We were greeted in a friendly manner. They already had noted that I had called about leaving the car there for a week while we were on the tour. There was no charge parking. They also suggested we ask for a late checkout the next day so we wouldn't have so long to wait for the tour bus.
We will definitely stay here again when we are in the area. The rooms are comfortable and the staff is friendly. There were lots of high school age kids and their families due to a large basketball tournament. I liked the way they treated the kids too.
We didn't have a chance to try the attached restaurant.
May 21, 2013
Rated 4.0 out of 5.0 by deefting Hotel perfect but restaurant makes it not 5 star score
I am staying already at least 8 years in this hotel and I like it very much. Staff is always friendly and customer focused. Very good.
But the restaurant Grill 55 is not good. Food is below average. In emergency cases it is OK but I would not give people recommendations to go there for breakfast or dinner. I don't know what happen with some people from Grill 55 who serve the breakfast but last week it was horrable. Of course not all the woman are bad listeners but there was a little youn woman who was writing my order on paper but gave me a breakfast what was not complete. My colleague had the same. Not complete and also not the same as the day before. I told the receptionist form the hotel that when this is not changing I not com,ing back and will not send my people to Holiday Inn anymore.
May 21, 2013
Rated 3.0 out of 5.0 by Hun48 Friendly Kitchen Staff and Excellent Food
I would not normally spend money on room service in a hotel for obvious cost reasons. However, the purpose of my night away was to give me some "Mommy Relaxation Time Alone"! So, I decided to treat myself to room service before I went to relax in the hot tub for awhile. Although many of the items had changed on the menu provided in the room, the kitchen staff was very knowledgeable and apologetic and quick to recommend other delicious options. I have never had such deliciously prepared steak in a hotel (I had the steak sampler). It came with fresh steamed vegetables and choice of potato. It was prepared absolutely perfectly and was well worth the cost! The staff was incredibly friendly and accommodating and made me feel as though I was the only person they had to cook for that night. I would not hesitate again to order room service there.
May 14, 2013
Rated 3.0 out of 5.0 by moxie79 an extremely dated Holiday Inn
I've stayed at this property a couple of times during the last 6 months while traveling on business. The hotel itself feels like it's a hundred years old, and is in dire need of a renovation. The décor is very stale, floral curtains and yellow striped wallpaper in the rooms. A lot of times when hotel properties are dated, some of the necessity type things are also missing... a little thing like WALL OUTLETS are sparse in a hotel such as this one.
This hotel is nothing more than a place to sleep when I am in Windsor on business, but in no way would I suggest a friend stay there if they were looking to me for advice on a place to stay for a weekend getaway.
I am loyal to ICH for my points, and I find this location more convenient than the other (very dated) Holiday Inn downtown.
Let's hope there's a plan in the near future to inject some modern vibes into this property--- location is very good, and the hotel could be MILES better with some investment.
Room prices, even with a corp rate are consistently higher than the avg price I pay-- even in major cities like Montreal or Winnipeg.
May 12, 2013