Rated 3.0 out of 5.0 by Alurolling HOT ROOM...
I am staying at this hotel as I write this review. It is a legit 5 star hotel by China standards, but when it is hot outside or warm evenings in May, this hotel truly cares less about the comfort of its guests. The average temperature in my "club floor" room (3908) was 27C, and that was with 2 electric fans constantly on high!! The window opens sparingly, with no air coming in. Extremely uncomfortable by western standards!! I have stayed at this hotel twice before during colder weather, and the room was comfortable then; but not this time!! The service staff are helpful at breakfast (western and Chinese selections, with eggs cooked to order), and on the club floor during happy hour... great happy hour, but the new General Manager (Chinese?) has decided to scale down the wine quality to 2 so-so red wine selections. Get there early, at 4pm, or the hot food selection will be cold... a little common sense, and further training would solve this problem! If the food IS too cold, just ask one of the service friendly staff to heat in the microwave in the back room. The previous General Manager was from HK, and had a strong influence on making sure his people understood the needs of people from a western culture. As with any hotel stay, there is good and bad to be found. If I could just get a restful night's sleep in this beautifully appointed room, at a decent sleeping temperature, then my rating for this hotel would be at least very good, if not excellent. I have twice eaten on the 47th floor revolving restaurant (temperature was comfortable, haha) and the all you can eat menu was a mixer of Thai, Indian, and Japanese... it was very good, with a nice selection of desserts including a serve yourself ice cream bar.
It is typical in China that heat and AC are only on during certain months of the year. BUT when you are spending a lot of money at a so-called 5 star hotel then you expect more. I will most probably return to this hotel again, but not until I can realize that the management cares more about the comfort of ALL its guests and when I know for sure the AC is ON, haha.
May 15, 2013
Rated 5.0 out of 5.0 by Einfachman Perfect experience!
Good staff, good service, good breakfast!
Nice view beside the sea!
April 23, 2013
Rated 5.0 out of 5.0 by dannythomas1974 Yantai Seaview
Staff were excellent. Room was nice and comfy. I would recommend this Hotel to my friends. On the down side. Location was a bit out of the way. but the hotel's appearance absolutely made up for it.
April 18, 2013
Rated 4.0 out of 5.0 Best Hotel Staff in Yantai
Extremely Friendly and Attentive Staff. The Service is great
April 15, 2013
Rated 3.0 out of 5.0 by rynkel Nice view!
The seaside room we were in had a great view of the city, the sea and the sports facilities nearby. Our first room was dirty but the staff was helpful about getting us a new room.
March 31, 2013
Rated 5.0 out of 5.0 by Pmember It is really good hotel
It is the best hotel in yantai area for hardware and services.
March 30, 2013
Rated 5.0 out of 5.0 by Apollo8 Nice Hotel
The hotel is very nice, tidy and clean, the sea view kingbed room is luxury and comfortable.
March 28, 2013
Rated 5.0 out of 5.0 by paipai very nice room
very nice to see the beach. Also had a good sleep because of the pillow options.
March 27, 2013