Rated 3,7 out of 5 by 28
Rated 2,0 out of 5,0 by Michael1821 Dangerous property
As far as the the cleaning and front desk staff go you couldn't ask for better. The only problem that I had was that my truck kept getting broke into not just once or twice but THREE times. When I contacted the police department about it the first time they told me to contact the hotel management about getting the video footage, so I call the front and informed them so that they could let management now. I never herd form ANYONE. Then not even two weeks later it happens again this time the truck is parked in the closest spot to the lobby doors you can be in without being in the handicap spot, and the over night guy head the alarm truck alarm going off and called one of my co-workers room letting them know that it was happening (don't ask me why they didn't just call me). and I had to call three time before I was finally able to talk the the manager. The final time that it happened came two days after the second break in and was the most violent entry (a rock the size of a cantaloupe was used to smash a window out of my truck) at these point I relocated hotels and finished my stay in Corpus without anymore incident.
25 de junio de 2014
Rated 2,0 out of 5,0 by So Frustrated frustrating experiance!!
I booked this hotel online all the pictures of the hotel looked very nice and all the rooms looked spacious with sofas and I they took my government rate. I booked the room almost a month in advance advised we will have 2 adults and 2 kids but 1 queen will be ok if 2 are not avail we will bring an air mattress. We went to check in Fri about 1:00 and they stated the room wasn’t clean yet so we went to lunch and came back an hour+ later. I advised again 1 queen bed was ok we have an air mattress, We got up to the room after fighting past 5 cleaning carts blocking the halls with all our bags. The room was nice but smelled like cleaning supplies so bad we couldn’t breath and was horribly small no sofa there was not even enough floor space to put out full size air mattress not to mention this was not a queen size bed it was closer to a full. There was not any pictures on the site that showed I immediately called down to the front desk and asked for a bigger room even if we had to pay more. She stated she would have to check but didn’t think there were any other avail but she would check and get back with us. At that point the fire alarms starting blaring and she stated they would be testing the alarms for the next few hours. We decided to go to the beach to give them time to deal with the rooms and the deafening alarms. We took all our bags and asked the girl at the desk to please let us know once she was able to change our room and that we took all our bags so if they could find another room we would book another hotel. By 4:30 I hadn’t gotten a call and called the hotel no one seems to know what I was referring to and transferred to the manager. I went over all the issues she was apologetic and seem concerned about why this issue was not handled and she had not been advised. She stated she will check into it and call me back. She did call back shortly but stated there were no other room. I advised this late in the day it was going to be hard to find another hotel. She stated she went and moved some furniture in the room to make space to put the air mattress down. She stated she would give a reduced rate and would see if there was another room avail for the following day, We got back to the room and there was barely enough room to out the air mattress down and would be no way to walk around . We called the desk and asked for extra blankets and pillows for the kids and then left to go eat dinner. When we got back 2 hrs later still no blankets or pillows had to go down to the front desk to get them. I never got a call back the next day to see if there another option by them i didn’t care. When we checked out she did give a room credit as she stated.
24 de junio de 2014
Rated 3,0 out of 5,0 by jit0305 open option if looking close to beach area
bed and room was clean, as a IHG club member since 2002, expected better service which I did not see. I would not go back unless other options are closed.
18 de junio de 2014