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Rated 3.9 out of 5 by 430 reviewers.
Rated 4.0 out of 5.0 by Exceptional Customer Service was provided to a weary traveler. After a 13 hours road trip we pulled into this hotel - tired and hungry. We were greated by Fabianna at the front desk. Within a few minutes of arrival she may us feel like we were VIP's. She ensured I received point for my stay . She upgraded our room - ensuring we had a room with a view. We quickly went from tired travelers to happy vacationer. Fabianna and our front desk experience was the catalyst to our great stay ! May 22, 2015
Rated 1.0 out of 5.0 by Very unappealing! During the check-in process, the attendant acted as though she was being bothered by my presence. When I explained to her that I had a reservation, she stated that she was in the middle of an audit. I guess I was supposed to take that as my problem and come back at a later time that was more convienient for her. The attendant was not helpful at all. I had to ask which direction my room was. I had to ask where I could park my vehicle. The attendant did not make me feel welcomed at all. Upon entering the room, I noticed the carpet was very stained/discolored which gave a very dirty appearance. The shower appeared very unclean. There was hair in the tub which indicated it had not been thoroughly cleaned prior to my arrival. In order to make the toilet flush, I had to physically hold the lever down until the water level dropped. There was a very foul odor throughout the entire room. The AC would only stay on for 10 min at a time. I was locked out of my room because the access box on the door malfunctioned. I awoke to the comforting sounds of the vacuum cleaner at 6:30am instead of waves crashing onto the beach. It seems to me that at 6:30am, when on vacation, a vacuum cleaner at that time of day is a bit disruptive. I'd rather spend the night in my vehicle than to stay here again!! Enter at your own risk!! May 18, 2015
Rated 4.0 out of 5.0 by Comfortable but had some issues We enjoyed the pool area and beach mainly. Our room was clean however was missing television remote, hair dryer, toilet paper and towels upon check in. The television was also not working. The hotel staff was friendly and accommodating and were attentive to our needs after we notified them of the problems with our room. The maintenance staff was very attentive as well. The pool area was very nice however the bathrooms were very dirty and needed major attention! We overall enjoyed the pool and beach. Would stay again based on the attentiveness of the staff to fix our problems. May 17, 2015
Rated 4.0 out of 5.0 by Fun in the Sun This was our first vacation together as a couple and we loved our proximity to the beach. The front desk staff was very amiable and helpful. We would stay here again. May 16, 2015
Rated 4.0 out of 5.0 by Decent Place to Stay Pros: Close to the beach (and attractions), fairly good value for the money, courteous staff. Cons: Slightly dingy inside the hotel (outside the room), although this should be expected when you're at the beach and thousands of people are walking through it non-stop. Parking is tight, especially in the evening and at night. Some people have said the hotel is noisy, but our room wasn't (I believe the noisy rooms are the ones near the beach where the bar is located). May 15, 2015
Rated 5.0 out of 5.0 by A fantastic experience, Let's Do It Again!!! My stay there was great. The location was fantastic in that it was near many restaurants (Five-Guys Burgers May 15, 2015
Rated 2.0 out of 5.0 by Wait to stay there until they have completely remodeled. The grounds have been remodeled and are nice, nice that it is beach front property. The rooms are old and warn, on top of that there were issues of the room not being clean. Bed spread had bleach splots on it. Coffee spill on the wall. Stains in the carpet. When I discussed with Management they said they are doing a remodel in the fall of all the rooms. Booked there a little too soon. Mgmnt compensated us for the poor quality stay. May 11, 2015
Rated 4.0 out of 5.0 by good location loved the beach and outside bar very quit room great local shopping in walking distance May 11, 2015
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(17 Questions : 19 Answers)

Questions and Answers About This Property

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Have you already booked this hotel for your upcoming trip? No
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1 month, 2 weeks ago
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cmelt
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Answer: 
No
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1 month, 1 week ago
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Answer: 
Hi Cmelt,

The hotel does not have tennis courts, however there are several tennis courts on the Island nearby.

Regards,
Brittny, Guest Relations
Priority Club Member: Yes
1 month, 1 week ago
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Have you already booked this hotel for your upcoming trip? No
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2 weeks, 1 day ago
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Mom
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Answer: 
yes
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1 week, 6 days ago
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Answer: 
Hi,

As long as his name is on the reservation, he is welcome to check in.

Regards,
Brittny, Guest Relations
Priority Club Member: Yes
1 week, 3 days ago
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Have you already booked this hotel for your upcoming trip? No
2 months, 3 weeks ago
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Ready for a vacation
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Answer: 
They should have started a couple of years ago. However they have not started renovation. They desperately need to renovate this hotel.
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2 weeks, 1 day ago
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thishotelisdisappointing
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Answer: 
Dear Ready for a vacation,

We have completed renovation to our public areas and restaurant and will begin room renovations this fall.

We hope to see you at the resort soon.

Regards,
Jeff Elseser, General Manager
Priority Club Member: Yes
2 months ago
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Priority Club Member: No
4 months, 2 weeks ago
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Trip Lover
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Answer: 
The rooms with 1 king bed and 1 bunk bed do not have a balcony. If you prefer one of our oceanfront rooms with balcony, the bed options are either king or two double beds.

We hope to see you at Holiday Inn Beach House!
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4 months ago
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We are 2 adults and 3 children would like to have us all stay in the same room.
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1 month, 4 weeks ago
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Lynn
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Answer: 
Hi Lynn,

Yes, we are happy to accommodate a rollaway bed in a bunk bed room.

Sincerely,
Brittny, Guest Relations
Priority Club Member: Yes
1 month, 3 weeks ago
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