Rated 4,2 out of 5 by 31
Rated 4,0 out of 5,0 by TexasRL Great Choice
We had an event in the area so just wanted somewhere to stay instead of driving an hour back home. The ac was great the room was nice and cold upon arrival. The staff was very friendly, we will definitely stay here again.
5 de agosto de 2014
Rated 3,0 out of 5,0 by Stwilliams311 Rocky start but ended well
I relocated to Houston for work and spent 2 months at this location. The second night I was here the AC stopped working and I woke up at 3:00 am in a puddle of sweat. The front desk moved me to a room down the hall so I would be able to sleep that night and told me this would be my new room. When I returned from work the next day I was told I would be moving to my third room in two days because the second room they put me in was not meant for extended stay customers. After having to move all of my stuff around the first two days things settled in nicely and I ended up in a nicer/bigger room than I started in.
The Candlewood Cupboard was VERY convenient but WAY overpriced.
Staff was very courteous and helpful.
I would have given this location 4 stars except the laundry situation was a disaster. They provide three wasing machines and four dryers for the entire property to share at no additional cost which is great. The problem was that it took about 45 minutes to wash a load clothes and over TWO HOURS for it to dry. Often one of the dryers (if not two) were not working which caused a major backup in the laundry room.
1 de agosto de 2014
Rated 5,0 out of 5,0 by rkw1980 Very Impressed
I work in a customer service oriented industry as well, so I understand the importance. When I entered the Hotel, I was immediately greeted by a friendly lady who smiled and seemed happy to assist me. It was one of the easiest check-ins/outs I have ever done, in fact my room cards, wifi code was already prepared for me. The room was very clean, and kitchen area had more amenities than I ever expected. My stay here was very pleasant, and it's location to stores and food etc., is great. If I ever need a place to stay while in Houston, this will defintely be my 1st choice in the Katy area.
1 de julio de 2014